Collections Specialist: Boost Cash Flow & Client Service

EBI Consulting; Burlington (MA); On-site; USD 55,000 - 60,000; Full time

Job summary

EBI Consulting is seeking a detail oriented, self-motivated Collections Specialist to join our finance team. The successful candidate will manage collection correspondences, ensure timely payments, and build client relationships, supporting cash flow and reducing financial risk.

This on-site role is based at our Burlington, MA headquarters. You will collaborate with Sales and Operations on collection matters, streamline processes, and ensure client invoicing alignment.

Qualifications

• Bachelor's degree in Accounting, Finance, or a related field.
• Minimum 1 year of collections or accounting related experience.
• Strong knowledge of accounting principles, practices, and regulations.
• Proficiency with Microsoft Excel, i.e. VLOOK-UPs, Pivot tables, etc.
• Experience with NetSuite strongly preferred.
• Excellent analytical, communication, and problem-solving skills.
• Attention to detail and ability to meet deadlines.
• Strong organizational and time management abilities.
• Experience in driving process improvements.

Responsibilities

• Communicate discrepancies to management and identify slow-paying clients to improve collection rates.
• Ensure timely collection correspondences to solicit payment on overdue accounts and reduce DSO metrics.
• Minimize bad debt risk and bad debt reserve requirements.
• Build and maintain strong client relationships while communicating past due balances.
• Collaborate with Sales and Operations on collection matters and assist in developing new procedures.
• Partner with billing staff to ensure invoicing aligns with client requirements.
• Partner with cash apps staff to ensure proper application of payments.

Skills

Analytical skills

Communication

Problem-solving

Attention to detail

Time management

Process improvements

Excel skills

Education

Bachelor's degree in Accounting or Finance

Tools

NetSuite

Job description

EBI Consulting is seeking a detail oriented, self-motivated Collections Specialist to join our finance team. The successful candidate will manage collection correspondences, ensure timely payments, and build client relationships, supporting cash flow and reducing financial risk.

This on-site role is based at our Burlington, MA headquarters. You will collaborate with Sales and Operations on collection matters, streamline processes, and ensure client invoicing alignment.