Collections Specialist: Accelerate Cash Flow & Reduce A/R Aging

ABM Industries; Sugar Land (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

ABM Industries is seeking a Collections Specialist to manage a portfolio of customer accounts, drive timely payments, reduce aging, and improve working capital by accelerating invoice-to-cash conversion.

You will proactively contact clients, negotiate payment arrangements, and coordinate with teams to resolve disputes, with a focus on maintaining data accuracy and achieving KPI targets.

Qualifications

• 2+ years of collections or accounts receivable experience.
• Proven ability to reduce past-due balances.
• Strong communication and negotiation skills.
• Experience with ERP or collections systems.

Responsibilities

• Manage an assigned portfolio of customer accounts across aging buckets.
• Proactively contact clients to secure payment on past-due balances via phone and email.
• Maintain a disciplined call and outreach cadence.
• Negotiate payment commitments and structured payment plans.
• Drive reduction in past-due balances.
• Escalate strategic or high-risk accounts when appropriate.

Skills

Collections

Negotiation

Communication

Time management

Tools

Oracle Advanced Collections

Job description

ABM Industries is seeking a Collections Specialist to manage a portfolio of customer accounts, drive timely payments, reduce aging, and improve working capital by accelerating invoice-to-cash conversion.

You will proactively contact clients, negotiate payment arrangements, and coordinate with teams to resolve disputes, with a focus on maintaining data accuracy and achieving KPI targets.