Collections Specialist

Creative Financial Staffing, LLC; Wexford (Allegheny County); On-site; USD 50,000 - 56,000; Full time

Job summary

Creative Financial Staffing, LLC is seeking a Collections Specialist in Wexford, PA. The role focuses on contacting customers with outstanding invoices, monitoring aging reports, and resolving payment issues to improve cash flow.

Ideal candidates will have collections, AR, or customer service experience, with strong communication and negotiation skills. Proficiency in Excel and meticulous organization are valued in this fast-paced environment.

Qualifications

• Experience in collections, accounts receivable, or customer service preferred.
• Strong communication and negotiation skills.
• Basic Microsoft Excel knowledge.
• Strong attention to detail and organization.
• Ability to manage multiple priorities in a fast-paced environment.
• Dependable and professional approach to customer interactions.

Responsibilities

• Contact customers regarding outstanding invoices and past-due balances.
• Monitor aging reports and follow up on delinquent accounts.
• Research and resolve payment discrepancies and account issues.
• Maintain accurate customer account records and collection notes.
• Collaborate with internal departments to resolve billing and payment issues.
• Provide professional and courteous customer service throughout the collections process.

Skills

Collections

Accounts Receivable

Customer Service

Communication

Negotiation

Detail Oriented

Tools

Microsoft Excel

Job description

Collections Specialist

Wexford, PA 15090 | $50,000–$56,000

About the Company

• Established organization with a supportive, team-oriented environment

• Opportunity to work directly with customers while supporting the company’s financial operations

• Fast-paced role with opportunities to build your collections and accounts receivable experience

Collections Specialist Responsibilities

• Contact customers regarding outstanding invoices and past-due balances

• The Collections Specialist will monitor aging reports and follow up on delinquent accounts

• Research and resolve payment discrepancies and account issues

• The Collections Specialist will maintain accurate customer account records and collection notes

• Collaborate with internal departments to resolve billing and payment issues

• The Collections Specialist will provide professional and courteous customer service throughout the collections process

Qualifications of the Collections Specialist Role

• Previous collections, accounts receivable, or customer service experience preferred

• Strong communication and negotiation skills

• Basic Microsoft Excel knowledge

• Strong attention to detail and organization

• Ability to manage multiple priorities in a fast-paced environment

• Dependable and professional approach to customer interactions