Collections Specialist

Professional Search Group - Orange County; California (MO); On-site; USD 42,000 - 65,000; Full time

Job summary

Professional Search Group OC is seeking a Collections Specialist to manage accounts receivable, monitor invoices, and ensure timely collections. This role requires strong communication for B2B clients and accuracy in high-volume processing.

Responsibilities include pursuing overdue payments, negotiating plans, collaborating with internal teams, and reporting on collection activities. A+ communication and analytical skills are essential.

Qualifications

• Proven experience as a Collection Specialist or similar role in accounts receivable, credit, or collections.
• Experience managing high-volume invoices and familiarity with B2B client billing cycles.
• Knowledge of various collection techniques and ability to negotiate effectively.
• Strong working knowledge of MS Office and databases; Excel proficiency required.
• Comfortable working with targets, deadlines, and performance metrics.
• Excellent written and verbal communication skills with strong interpersonal ability.
• Analytical mindset with strong problem-solving and critical-thinking skills.
• Associate's or Bachelor's degree is a plus, but not required.

Responsibilities

• Monitor assigned accounts daily to identify outstanding receivables.
• Investigate historical data to resolve debts, billing discrepancies, and overdue accounts.
• Take proactive steps to encourage timely payments and resolve customer credit issues.
• Contact business clients regarding overdue payments and negotiate payment plans when necessary.
• Manage high-volume invoice processing and ensure proper application of payments.
• Collaborate with internal teams to resolve billing issues quickly and accurately.
• Maintain accurate records of account status, collection activities, and communications.
• Prepare and present regular reports on collection activities, progress, and risk areas.
• Support B2B client relationships by providing professional, solutions-oriented service.

Skills

Communication skills

Negotiation

Analytical thinking

Attention to detail

B2B billing experience

MS Office

Excel

High-volume invoicing

Education

Associate's or Bachelor's degree preferred

Tools

MS Office

Excel

Job description

Job Description

Professional Search Group OC is sourcing aCollections Specialistto manage accounts receivable activities, monitor outstanding invoices, and ensure timely collections. This role requires strong communication skills, the ability to work with business clients in a B2B environment, and experience handling a high volume of invoices while maintaining accuracy and professionalism.

Professional Search Group OC is proud to support a client who was founded in 1998, since risen to become one of the United States' largest full-line medical supply distributors. As they've grown, they've offered an ever-broadening assortment of name-brand products and assistive services-while drastically increasing their purchasing power. They are continuing to grow as a company resulting in multiple positions opening up, leadership opportunities are rising, and new positions are being created.

Collections Specialist Responsibilities:

• Monitor assigned accounts daily to identify outstanding receivables.
• Investigate historical data to resolve debts, billing discrepancies, and overdue accounts.
• Take proactive steps to encourage timely payments and resolve customer credit issues.
• Contact business clients regarding overdue payments and negotiate payment plans when necessary.
• Manage high-volume invoice processing and ensure proper application of payments.
• Collaborate with internal teams to resolve billing issues quickly and accurately.
• Maintain accurate records of account status, collection activities, and communications.
• Prepare and present regular reports on collection activities, progress, and risk areas.
• Support B2B client relationships by providing professional, solutions-oriented service.

Collections Specialist Requirements & Qualifications:

• Proven experience as a Collection Specialist or similar role inaccounts receivable, credit, or collections.
• Experience managinghigh-volume invoicesand familiarity with B2B client billing cycles.
• Knowledge of various collection techniques and ability to negotiate effectively.
• Strong working knowledge of MS Office and databases;Excel proficiency required.
• Comfortable working with targets, deadlines, and performance metrics.
• Excellent written and verbal communication skills with strong interpersonal ability.
• Analytical mindset with strong problem-solving and critical-thinking skills.
• Associate's or Bachelor's degree is a plus, but not required.