Collections Specialist

CFS; Wexford (Allegheny County); On-site; USD 50,000 - 56,000; Full time

Job summary

CFS in Wexford, PA (zip 15090) is seeking a Collections Specialist earning $50,000–$56,000 annually. This fast-paced role offers direct interaction with customers while supporting the company’s accounts receivable operations.

You will contact customers with outstanding invoices, monitor aging reports, research discrepancies, maintain accurate account notes, and collaborate with internal teams to resolve billing issues while delivering courteous service.

Qualifications

• Previous collections, accounts receivable, or customer service experience preferred.
• Strong communication and negotiation skills.
• Basic Microsoft Excel knowledge.
• Strong attention to detail and organization.
• Ability to manage multiple priorities in a fast-paced environment.
• Dependable and professional approach to customer interactions.

Responsibilities

• Contact customers regarding outstanding invoices and past-due balances
• The Collections Specialist will monitor aging reports and follow up on delinquent accounts
• Research and resolve payment discrepancies and account issues
• The Collections Specialist will maintain accurate customer account records and collection notes
• Collaborate with internal departments to resolve billing and payment issues
• The Collections Specialist will provide professional and courteous customer service throughout the collections process

Skills

Communication skills

Negotiation skills

Attention to detail

Multitasking

Customer service

Tools

Microsoft Excel

Job description

• Established organization with a supportive, team-oriented environment
• Opportunity to work directly with customers while supporting the company’s financial operations
• Fast-paced role with opportunities to build your collections and accounts receivable experience

Wexford, PA 15090 | $50,000–$56,000

About The Company

• Established organization with a supportive, team-oriented environment
• Opportunity to work directly with customers while supporting the company’s financial operations
• Fast-paced role with opportunities to build your collections and accounts receivable experience

Collections Specialist Responsibilities

• Contact customers regarding outstanding invoices and past-due balances
• The Collections Specialist will monitor aging reports and follow up on delinquent accounts
• Research and resolve payment discrepancies and account issues
• The Collections Specialist will maintain accurate customer account records and collection notes
• Collaborate with internal departments to resolve billing and payment issues
• The Collections Specialist will provide professional and courteous customer service throughout the collections process

Qualifications Of The Collections Specialist Role

• Previous collections, accounts receivable, or customer service experience preferred
• Strong communication and negotiation skills
• Basic Microsoft Excel knowledge
• Strong attention to detail and organization
• Ability to manage multiple priorities in a fast-paced environment
• Dependable and professional approach to customer interactions