Collections Specialist

Alorica; United States; Remote; Full time

Job summary

Join a leading company as a Collections Specialist, working from home. You will assist customers with overdue accounts and outstanding debts, making payment arrangements through inbound and outbound collections. This full-time position offers competitive pay and benefits.

Responsibilities

• Assist customers with overdue accounts and making payment arrangements.
• Inbound & Outbound calls.
• Document call-related information for auditing and reporting.

Job description

Position: Collections Specialist

Location: WAH

Terms: Full-time

Pay: $15.00/hr

Join Team Alorica

At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within!

But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.

Job Summary

Work from home as a collection specialist, assisting customers with overdue accounts, outstanding debts, and making payment arrangements, through inbound and outbound collections.

Responsibilities

• Inbound & Outbound calls
• Document call-related information for auditing and reporting purposes
• Maintain and update customer information as necessary