Collections Specialist

Creative Financial Staffing, LLC; Tampa (FL); On-site; USD 50,000 - 60,000; Full time

Job summary

Creative Financial Staffing, LLC is seeking a Collections Specialist in Tampa, FL to help improve cash flow and financial performance. The role involves managing accounts, negotiating payment arrangements, and resolving disputes while coordinating with accounting and customer service teams.

Ideal candidates will have 2+ years in collections or AR, strong Excel and ERP skills, and a high school diploma, with an associate degree preferred.

Qualifications

• 2+ years of collections, accounts receivable, or related accounting experience.
• Experience managing aging reports and collection activities.
• Proficiency with Microsoft Excel and accounting/ERP systems.
• High school diploma or equivalent required; associate degree preferred.

Responsibilities

• Manage and maintain assigned accounts to ensure timely payment of outstanding balances.
• Contact customers regarding past‑due invoices and negotiate payment arrangements as needed.
• Research and resolve billing disputes, account discrepancies, and payment issues.
• Monitor aging reports and maintain accurate collection notes and account records.
• Partner with accounting and customer service teams to resolve outstanding account concerns.

Skills

Collections experience

Accounts receivable

MS Excel

ERP systems

Education

High school diploma

Associate degree preferred

Tools

Microsoft Excel

Accounting/ERP systems

Job description

Collections Specialist

Location: Tampa, FL
Salary: $50,000-60,000

Why This Opportunity Stands Out:

• Play a key role in improving cash flow and financial performance.
• Gain exposure to accounting, accounts receivable, and customer account management.
• Work closely with leadership and cross-functional teams to resolve account issues.
• Join a stable organization that values professional development and career growth.
• Develop expertise in collections strategies, dispute resolution, and account reconciliation.

Key Responsibilities for the Collections Specialist:

• Manage and maintain assigned accounts to ensure timely payment of outstanding balances.
• Contact customers regarding past‑due invoices and negotiate payment arrangements as needed.
• Research and resolve billing disputes, account discrepancies, and payment issues.
• Monitor aging reports and maintain accurate collection notes and account records.
• Partner with accounting and customer service teams to resolve outstanding account concerns.

Qualifications for the Collections Specialist:

• 2+ years of collections, accounts receivable, or related accounting experience.
• Experience managing aging reports and collection activities.
• Proficiency with Microsoft Excel and accounting/ERP systems.
• High school diploma or equivalent required; associate degree preferred.

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