Collections Clerk

A-Line Staffing Solutions; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits after 90 days

401(k) with company match after 1 year

Job summary

A-Line Staffing Solutions in Tampa, FL is seeking a Collections Clerk to manage and collect on customer accounts to ensure timely payment of invoices. This in-person position involves contacting customers via phone and email, reviewing aging reports, and coordinating with Sales, Customer Service, Billing and Cash Application teams to resolve issues.

The role follows a 9:00am to 5:30pm schedule, is full-time, and offers benefits after 90 days with a 401(k) match after 1 year of service.

Responsibilities

• Manage and collect on customer accounts to ensure timely payment of invoices.
• Contact customers via phone and email regarding past-due balances and payment status.
• Research and resolve billing disputes, payment discrepancies, and customer concerns.
• Review aging reports and prioritize collection activities.
• Document all collection efforts and communications in the system.
• Collaborate with Sales, Customer Service, Billing, and Cash Application teams to resolve account issues.
• Monitor accounts for delinquency and escalated issues as needed.

Job description

Job Title

Collections Clerk

Location

Tampa, FL

Job Description

• Manage and collect on customer accounts to ensure timely payment of invoices.
• Contact customers via phone and email regarding past-due balances and payment status.
• Research and resolve billing disputes, payment discrepancies, and customer concerns.
• Review aging reports and prioritize collection activities.
• Document all collection efforts and communications in the system.
• Collaborate with Sales, Customer Service, Billing, and Cash Application teams to resolve account issues.
• Monitor accounts for delinquency and escalated issues as needed.

Critical Information

• Work schedule: 9:00am - 5:30pm
• Workplace: In-person
• No travel required

Benefits

• Benefits are available to full-time employees after 90 days of employment.
• A 401(k) with company match is available after 1 year of service.