Collections Specialist

Talentify; Milwaukee (WI); On-site; USD 42,000 - 68,000; Full time

Job summary

Brady is seeking a Collections Specialist to manage the collection and resolution activity for past-due receivables and maintain current customer accounts. You will work with multiple Brady teams to overcome barriers to payment and ensure timely resolution of deductions.

You will leverage SAP and Get Paid to perform collection research, communicate clearly with customers, and support team goals through effective collaboration and documentation.

Qualifications

• Works with customers to determine barriers for non-payment on past due invoices.
• Prioritizes collections on large dollar amounts to improve working capital.
• Resolves customer deductions with internal Brady team in a timely manner.

Responsibilities

• Communicate with customers via various methods to obtain payment on outstanding receivables.
• Collaborate with Customer Service, Sales Operations, Channel, Cash Applications, and Collections.
• Sends statements, aging reports, and invoice copies to customers as required.
• Understand Brady pricing, rebates, and cash application processes.

Skills

Customer communication

Problem solving

Teamwork

Financial acumen

Presentation skills

Tools

SAP

Get Paid

Job description

Description

This position is responsible for managing the collection and resolution activity at Brady. This role includes communicating with customers through various methods to obtain payment on outstanding receivables as quickly as possible to keep customer accounts current. Works closely with Customer Service, Sales Operations, Channel, Cash Applications, and Collections.

Qualifications

• Works closely with customers to determine barriers for non-payment on past due invoices and works to resolve those barriers.
• Prioritizes collections on large dollar amounts to drive working capital improvements.
• Works closely with customers and the internal Brady team to timely resolve customer deductions taken.
• Utilize Get Paid and SAP to assist in performing collection and deduction research.
• Effectively present complex information and respond to questions from internal and external customers.
• Sends statements, aging reports, and invoice copies to customers as required.
• Demonstrates a working knowledge of Brady’s various pricing and rebate programs, return policy, sales orders, credit, debits, and cash application.
• Understand and follow all Credit & Collection related policies and processes.
• Supports team members through teamwork and meets individual and team goals.