Collections Specialist

Brady Corporation; Milwaukee (WI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive insurance coverage

Generous 401(k) with company match

Paid time off and holidays

Incentive programs

Family planning benefits

Education reimbursement opportunities

Scholarship program for children

Employee Resource Groups

Employee Assistance Program

Dress-for-your-day dress code

Charitable contribution matching

Job summary

A leading manufacturing company in Milwaukee seeks a Collections Specialist responsible for managing outstanding receivables. The role involves communicating with customers to resolve payment barriers and working closely with internal teams. Candidates should have a degree in accounting or finance or relevant experience, strong analytical and communication skills, and experience with SAP or similar tools is preferred. Full benefits and a supportive work environment are offered.

Qualifications

• Degree in accounting, finance, or related field preferred.
• 1-2 years of relevant experience is a plus.
• Experience with credit and collections is a benefit.

Responsibilities

• Manage collection and resolution activity by communicating with customers.
• Prioritize collections on large dollar amounts.
• Resolve customer deductions and assist with collections research.

Skills

Analytical skills

Problem-solving skills

Excellent verbal communication

Excellent written communication

Initial level experience in Microsoft Excel

Organizational skills

Time-management skills

Customer service experience

Credit & Collections experience

Education

Associate's or Bachelor's degree in accounting, finance, or related business field

1-2 years of experience in collections/AR, customer service, or accounts payable

Tools

SAP

Get Paid

Job description

What we need: This position is responsible for managing the collection and resolution activity at Brady. It includes communicating with customers through various methods to obtain payment on outstanding receivables as quickly as possible to keep customer accounts current. The role works closely with Customer Service, Sales Operations, Channel, Cash Applications, and Collections.

What You’ll Be Doing

• Work closely with customers to determine barriers for non-payment on past‑due invoices and resolve those barriers.
• Prioritize collections on large dollar amounts to drive working capital improvements.
• Work closely with customers and the internal Brady team to timely resolve customer deductions taken.
• Utilize Get Paid and SAP to assist in performing collection and deduction research.
• Effectively present complex information and respond to questions from internal and external customers.
• Send statements, aging reports, and invoice copies to customers as required.
• Demonstrate a working knowledge of Brady’s pricing and rebate programs, return policy, sales orders, credit, debits, and cash application.
• Understand and follow all Credit & Collection related policies and processes.
• Support team members through teamwork and meet individual and team goals.

What You Will Need To Be Successful

• Associate’s or Bachelor’s degree in accounting, finance, or related business field, or 1‑2 years of experience in collections/AR, customer service, or accounts payable.
• Analytical and problem‑solving skills.
• Excellent verbal and written communication skills.
• Initial level experience in Microsoft Excel.
• Strong organizational and time‑management skills; attention to detail.
• Customer service and/or Credit & Collections experience preferred.
• SAP and/or Get Paid experience are a plus.

Benefits

• Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision.
• Generous 401(k) with company match.
• Paid time off and holidays.
• Opportunity to participate in incentive programs for all full‑time employees.
• Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance.
• Education reimbursement opportunities.
• Scholarship program for children of Brady employees.
• A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities.
• Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management).
• Dress‑for‑your‑day dress code.
• Charitable contributions matched through Brady's Matching Gift program.