Collections Specialist

Sammons Industrial, LLC; Lewisville (TX); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Competitive Pay and Performance-Based

Employee Stock Ownership Plan (ESOP)

401(k)

Training and Tuition Reimbursement

Work/Life Balance

Paid Holidays and Time Off

Health and Wellness Benefits

Tool Benefits, PPE/Uniforms, Safety

Life and Short Term Disability

Job summary

Sammons Industrial, LLC is seeking a dedicated Collections Specialist to manage a South Texas B2B portfolio across seven branches. You will build relationships through calls and emails, analyze aging, and drive payment resolutions while collaborating with sales and leadership to align priorities.

Ideal candidates bring experience in accounts receivable, strong communication, and proficiency with CRM tools. This role offers competitive pay, ESOP benefits, and a team-focused work environment.

Qualifications

• Experience in B2B collections or accounts receivable.
• Experience managing a sizable portfolio.
• Strong communication and listening skills.
• Proficient with Excel and CRM tools; Salesforce is a plus.

Responsibilities

• Own your portfolio: manage B2B collections for South Texas, review aging and activity.
• Build relationships: calls and emails, ~15 calls and 25 touches daily.
• Investigate and resolve disputes: reconcile deductions, credits, and invoices to move payment forward.
• Collaborate with Sales, branches, and leadership on priorities and reporting.

Skills

B2B collections

Accounts Receivable

Portfolio management

Customer relationships

Sales collaboration

Tools

Salesforce

CRM systems

Job description

You belong at a company that treats you like an Owner!

Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals.

Join a team that takes care of you. Here are some ways we do that:

• Competitive Pay and Performance-Based Bonuses
• Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)
• 401(k)
• Training and Tuition Reimbursement
• Work/Life Balance
• Paid Holidays and Time Off
• Health and Wellness Benefits
• Tool Benefits, PPE/Uniforms, Safety Boot Program
• Life and Short Term Disability paid for by company

How You’ll Make a Difference

Collections at SitePro is about more than asking for payment. It’s about understanding the story behind an account, finding the right solution, and building relationships that make doing business easier for everyone.

You’ll manage our South Texas portfolio across seven branches, partnering closely with customers, sales representatives, branch teams, and leadership. Your ability to listen, think critically, reconcile accounts, and have productive conversations will help keep our business moving forward.

What You’ll Do

• Own your portfolio. Manage B2B collections for South Texas, review aging and account activity, identify payment trends, and take thoughtful action to reduce delinquency.
• Build relationships that get results. Connect with customers through calls and emails, working toward approximately 15 calls and 25 total touches each day while keeping conversations professional and personable.
• Dig in and solve problems. Research billing disputes and reconcile deductions, chargebacks, credits, and invoices to understand what’s holding up payment and find a path forward.
• Work as one team. Partner with Sales, branch teams, and leadership on account priorities, maintain clear collection notes and reporting, and contribute ideas that make our processes stronger.

What You’ll Bring

• A natural way with people. You can build rapport, handle difficult conversations professionally, and work effectively with different personalities—both inside and outside the company.
• Hands-on collections experience. Ideally, you have B2B collections, Accounts Receivable, or account reconciliation experience. Experience managing a sizable portfolio is a plus, but we value the right person and mindset just as much.
• Strong judgment and curiosity. You notice patterns, ask good questions, and are willing to dig into an account rather than simply checking a box.
• Comfort with the tools of the job. You’re comfortable working in Excel, Word, and collection or CRM systems. Salesforce experience is a plus, and you’re willing to learn new systems and processes.

Why You’ll Love Working With Us

• A team you’ll enjoy being part of. We work hard, have fun, and appreciate the different personalities and strengths everyone brings.
• Trust and support. You’ll have the freedom to own your work with a team that’s ready to step in and help when you need it.
• A company that puts people first. At SitePro, integrity matters, relationships matter, and doing the right thing is how we do business.

Job Details

Pay Type

Hourly