Collections Specialist

GEORGIA PRINTCO LLC; Lakeland (GA); On-site; USD 17,000 - 24,000; Full time

Job summary

Georgia Printco LLC is seeking a Collections Specialist to manage payment collections for orders and maintain accurate customer records. You will interact with customers to resolve overdue invoices and coordinate with the sales team to clarify accounts.

The role requires strong communication, organizational skills, and knowledge of collection laws. Based in Lakeland, GA, with daytime hours and an office environment.

Qualifications

• Working knowledge of MS Office, Access and Quickbooks.
• Proven experience as a Collections Specialist or similar role.
• Knowledge of collection laws and regulations.
• High school diploma or GED; two years of office experience.

Responsibilities

• Monitor accounts receivable reports to identify problematic accounts.
• Contact problematic accounts and negotiate payment terms.
• Reach out to customers to collect overdue invoices.
• Document conversations and agreements accurately.
• Keep customer profiles up to date and communicate with sales.
• Assist walk-in customers and support other office roles as needed.

Skills

Excellent communication

Organizational skills

Critical thinking

Education

High school diploma or GED

Tools

MS Office

Access

QuickBooks

Job description

Job DetailsLevel: ExperiencedJob Location: Headquarters - Lakeland, GA 36135Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $15.00 - $15.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: AccountingJob Description

Position Title:

Collections Specialist

Position Code:

507

Level:

General

Department:

Administration

Reports To:

Chief Financial Officer

Position Summary:

The Collections Specialist is a very important role in the organization. They are responsible for the collection of payments on orders we produce.

Essential Duties and Responsibilities:

• Monitoring accounts receivables reports to identify problematic accounts.
• Contacting problematic account and negotiating payment.
• Contacting customers to collect overdue invoices.
• Document conversations and agreements.
• Assure customers profiles are up to date.
• Communicate with sales department on customer accounts.
• Answering phone and assisting walk in customers.
• Cross train for all office positions (receivables, reception, payables)

Skills and Abilities:

• Excellent communication and interpersonal skills
• Organizational skills are critical
• Ability to use critical thinking skills to solve problems

Education/Experience/Certification:

• Working knowledge of MS Office, Access and Quickbooks
• Proven experience as a Collections Specialist or similar roles
• Knowledge of collection laws and regulations
• High school diploma or GED
• Two years office experience

Georgia Printco LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

QualificationsEducation/Experience/Certification:

• Working knowledge of MS Office, Access and Quickbooks
• Proven experience as a Collections Specialist or similar roles
• Knowledge of collection laws and regulations
• High school diploma or GED
• Two years office experience

Georgia Printco LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.