Collections Specialist

6 Degrees Group; Alpharetta (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

6 Degrees Group is seeking a Collections Specialist in Alpharetta, GA to manage a dedicated portfolio of customer accounts and own the full collections cycle. You will monitor aging reports, resolve disputes, and communicate across departments to improve cash flow in an in-office setting four days a week.

The role emphasizes problem-solving, detail orientation, and strong Excel skills to analyze data and identify root causes. Prior related experience is preferred.

Qualifications

• Must have high school diploma or GED; bachelor's degree or equivalent preferred.
• 1+ year of related experience in freight transportation, logistics, or accounting.
• Strong Excel skills with ability to analyze large data sets.

Responsibilities

• Manage a dedicated portfolio of customer accounts, sending statements and resolving invoices.
• Negotiate payment terms with customers and serve as escalation point for disputes.
• Audit aging reports and invoices for accuracy and root cause analysis.
• Document collection activity in AR system and maintain customer contacts.

Skills

Excel

Negotiation

Communication

Bilingual

Education

High School Diploma/GED

Bachelor's degree or equivalent

Tools

AR system

Collections tool

ERP software

Job description

Our client is hiring for a Collections Specialist in Alpharetta, GA. Our client, a leader in the transportation and logistics industry, is looking for a detail-oriented Collections Specialist to manage a dedicated portfolio of customer accounts. This role owns the full collections cycle, from monitoring aging reports and resolving payment disputes to reconciling accounts and reducing overall risk exposure. It's a great fit for someone who enjoys problem-solving, building relationships across departments, and using strong Excel skills to dig into root-cause issues. This position offers the chance to make a direct, measurable impact on cash flow while working in a collaborative, in-office environment four days a week.

Responsibilities

Manage a dedicated portfolio of customer accounts, sending statements and resolving outstanding invoices and delinquent balances

Negotiate payment terms with customers and serve as the escalation point for payment disputes, write-offs, and account adjustments

Audit aging reports and invoices for accuracy, partnering with internal teams to correct disputed charges and identify root causes

Document collection activity in the AR system and maintain customer contacts in the collections tool while meeting productivity goals

Qualifications

• High school diploma or GED required; Bachelor's degree or equivalent work/military experience preferred
• 1+ year of related experience in freight transportation, logistics, or accounting; billing, commercial AR, or cash application experience a plus
• Strong Excel skills (including V-LOOKUP) with the ability to analyze large volumes of data from multiple sources
• Excellent organizational, communication, and negotiation skills; bilingual ability a plus