Collections Specialist

GT Restructuring; Boston (MA); Hybrid; USD 51,783 - 57,914; Full time

Benefits offered by this job

Health insurance

Short and long term disability

401K

Employee assistance program

Job summary

GT Restructuring is seeking a Collections Specialist for its Boston office. This role focuses on the efficient preparation of invoices and effective collection processes, requiring strong communication and negotiation skills.

The ideal candidate will have at least three years of collections experience, preferably in professional services, and be proficient in Excel. The position offers a competitive hourly wage of $37.59 to $42.04, along with a comprehensive benefits package.

Qualifications

• Minimum three (3) years of collections experience in professional services.
• Ability to work independently and manage multiple projects.
• Must maintain strict confidentiality.

Responsibilities

• Responsible for daily collection functions, including inventory review.
• Meet with Billing Attorneys monthly to review aged investment balances.
• Prepare collection and A/R related reports.

Skills

Effective communication

Analytical skills

Negotiation skills

Project management

Organization skills

Education

Bachelor's degree in Accounting or Finance

Tools

Excel

Aderant software

Ebilling Hub

Job description

Overview

Greenberg Traurig (GT), a global law firm with locations across the world in 16 countries, has an exciting employment opportunity. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Join our Revenue Management Team as a Collections Specialist located in our Boston office (Hybrid).

This role will be based in our Boston office, on a hybrid basis. This position reports to the Collections Manager. The candidate must be flexible to work overtime as needed.

Position Summary

The Collections Specialist is responsible for the accurate and efficient preparation of invoices for various Billing Attorneys. This position will interact with all levels of attorneys, clients and staff to effectively drive the collection process. The candidate will assist with collections, AR analysis, e-bill invoice rejections, invoice resubmissions, Credit/Retainers refunds, client calls as needed. Candidate should also be flexible to work overtime as needed.

Key Responsibilities

• Responsible for daily functions of collection efforts, including inventory review, regular consultation with the Billing Attorneys to review issues related to A/R and determine best strategy for collection
• Meet with Billing Attorneys on a monthly basis to review aged investment balances and provide status of investment amounts to local and firm management
• Prepares collection and A/R related reports for discussion with the Billing Attorneys
• Account reconciliation with special emphasis on high-risk accounts
• Evaluates and recommends on best practices for collection efforts
• Contacts clients regarding payments and assess the collectability of the outstanding amounts due
• Reviews and analyzes short payments and resolve in a timely manner
• Proactively and efficiently communicates A/R information to office and firm management

Qualifications

• Skills & Competencies: Highly effective communication, analytical and negotiation skills
• Extensive knowledge of collections
• Excellent communication skills to liaise effectively with attorneys, clients, and administrative staff
• Strong project management and organization skills required
• Maintain strict confidentiality
• Ability to work independently, in an organized fashion and manage multiple projects
• Must have the ability to work under pressure to meet strict deadlines

• Education & Prior Experience: Minimum three (3) years of collections experience, preferably in the professional services industry (legal, accounting, insurance, health care)
• Bachelor’s degree or equivalent experience in Accounting or Finance preferred

• Technology: Aderant software and Ebilling Hub experience preferred, but not required
• Proficiency in Excel is required

Compensation and Benefits

The Expected Pay Range For This Position Is $37.59 to $42.04 per hour. Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.