Collections Specialist

GT Restructuring; Washington (District of Columbia); On-site; USD 55,104 - 60,614; Full time

Benefits offered by this job

Health insurance

HSA option

Short-term disability

Long-term disability

Dental insurance

Vision care

Life insurance

401K

Paid vacation

Paid sick time

Employee assistance program

Commuter benefits

Job summary

Greenberg Traurig, a global law firm, seeks a Collections Specialist for our Washington, D.C. office. This role supports invoice preparation, AR analysis, and collections across teams, interfacing with attorneys, clients and staff to drive timely cash flow.

The ideal candidate has a minimum of three years in collections, strong communication skills, and proficiency with Aderant, Prebill Viewer, and Ebilling Hub. Occasional overtime and travel may be required; base location is DC.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field preferred.
• Minimum three years of collections experience, preferably in professional services.
• Exceptional computer skills with the ability to learn new software quickly.
• Experience with Aderant, Concur, Prebill Viewer, or Ebilling Hub is a plus.
• Excellent communication and client service orientation.

Responsibilities

• Manage daily collections activities and review AR with attorneys.
• Process client bills using Prebill Viewer and Aderant.
• Communicate AR status to management and clients as needed.
• Assist with AR analysis, invoices, and refunds.
• Prepare collection and AR reports; support internal audits.

Skills

Interpersonal skills

Communication skills

Time management

Attention to detail

Analytical thinking

Proactive

Education

Bachelor’s degree in Accounting/Finance

Tools

Aderant

Concur

Prebill Viewer

Ebilling Hub

Excel

Windows

Job description

Greenberg Traurig (GT), a global law firm with locations across the world in 16 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Join our Revenue Management Team as a Collections Specialist located in our Washington, D.C. office

We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision‑making abilities, ensuring efficiency and accuracy in every task. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client‑focused mindset and an initiative‑taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrate initiatives, adaptability, and innovation, we invite you to join our team.

This role will be based in our Washington, D.C. office. This position reports to the Collections Manager. The candidate must be flexible to work overtime as needed.

Position Summary

The Collections Specialist is responsible for the accurate and efficient preparation of invoices for various Billing Attorneys. This position will interact with all levels of attorneys, clients and staff to effectively drive the collection process. The candidate will assist with collections, AR analysis, e‑bill invoice rejections, invoice resubmissions, Credit/Retainers refunds, client calls as needed. Candidate should also be flexible to work overtime as needed.

Key Responsibilities

• Responsible for daily function of collection efforts, including inventory review, regular consultation with attorneys to review issues related to A/R and determine best strategy for collection
• Responsible for accounting functions including but not limited to accounts receivable and billing
• Proactively and efficiently communicates accounts receivable information to office and firm management
• Processes client bills using Pre‑bill Viewer and Aderant software
• Submits electronic client invoices and accruals via various e‑billing websites
• Researches and responds to accounting and billing questions; communicates with clients as needed
• Reviews and edits pre‑bills in response to requests from attorneys and legal support specialists
• Analyzes client balances and client ledgers (payments and applications)
• Application and re‑application of deposits, retainers, unapplied cash
• Assists with client refunds
• Reviews client AR balances and collection communication with the Billing Attorney/Business Director/Revenue Director
• Develops and prepares collection and A/R related reports; account reconciliations
• Enters and maintains collection notes into our Dashboard/Aderant Collection system
• Assists with our yearly Internal Audit (researches credits and initiates any refunds, updates the collection notes, etc.)
• Assists with other special projects, ad hoc reports, and activities as needed, and performs additional duties as assigned
• Flexibility to attend onsite trainings, work overtime and conduct business travel as needed

Qualifications

Skills & Competencies

• Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation, including active listening and ability to convey information clearly
• Ability to prioritize workload and adapt to a fast‑paced, high‑pressure environment to meet strict deadlines to achieve business goals and objectives
• Highly motivated, self‑starter who can work well under minimal supervision, as well as take a proactive approach in being team‑oriented
• High attention to detail, outstanding organizational skills, and the ability to manage time effectively
• Analytical with strong problem‑solving skills, takes initiative and uses good judgment, excellent follow‑up skills
• Proactive in identifying accounting issues and providing solutions

Education & Prior Experience

• Bachelor’s Degree or equivalent experience in Accounting, Finance, or related field preferred
• Minimum three years of Collections experience, preferably in the professional services industry (legal, accounting, insurance, healthcare)
• Exceptional computer skills with the ability to learn new software applications quickly

Technology

• Aderant software, Concur, Prebill Viewer, and Ebilling Hub experience a plus
• Proficiency with Windows‑based software, strong Excel preferred
• Demonstrates a basic understanding of artificial intelligence (AI), including core capabilities, limitations, and importance of data privacy, accuracy, verification, and ethical considerations within a professional services environment.
• Familiarity with or willingness to learn AI platforms (e.g., Microsoft Copilot, ChatGPT, or similar tools) and incorporate them responsibly into day‑to‑day workflows to enhance daily work tasks as appropriate and/or directed.
• Proactive approach to learning and adapting to emerging AI and related technologies and contributes to a culture of innovation.

The Expected Pay Range For This Position Is

$40.15 to $43.59 per hour

Actual pay will be adjusted based on experience, location, and other job‑related factors permitted by law.

• Full time employees may be eligible for a discretionary bonus
• health insurance with an optional HSA
• short term disability
• long term disability
• dental insurance
• vision care
• life insurance
• Healthcare and Dependent Care Flexible Spending Accounts
• 401K
• vacation
• sick time
• an employee assistance program

Additional voluntary programs include:

• voluntary accident insurance
• voluntary life
• voluntary disability
• voluntary critical illness and cancer insurance and pet insurance

Commuter and Transit programs may also be available in certain markets.

GT is an EEO employer with an inclusive workplace committed to merit‑based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non‑discrimination on any protected basis.