Collections Specialist

Greenberg, Traurig, PA; Washington (District of Columbia); On-site; USD 55,310 - 60,049; Full time

Benefits offered by this job

Health insurance

401K

Discretionary bonus

Employee assistance program

Job summary

A global law firm is seeking a Collections Specialist to join their Revenue Management Team in Washington, D.C. This role involves managing the preparation of invoices, A/R analysis, client communications, and developing collection-related reports. The ideal candidate will have strong problem-solving skills and a client-focused mindset. They will work within a collaborative environment and maintain effective communication across various teams. A bachelor’s degree and previous collections experience are preferred. Additional benefits and flexible work arrangements are offered.

Qualifications

• 3+ years of Collections experience in professional services preferred.
• Experience with Aderant software and e-billing systems.
• Effective communicator across teams to deliver client service.

Responsibilities

• Responsible for daily collection efforts including A/R management.
• Communicates accounts receivable information to management.
• Processes client bills using specified software and submits invoices.

Skills

Excellent interpersonal skills

Analytical skills

Self-starter

Attention to detail

Problem-solving skills

Education

Bachelor’s Degree in Accounting or related field

Tools

Aderant software

Concur

Prebill Viewer

Job description

Collections Specialist page is loaded## Collections Specialistremote type: Hybridlocations: Washington, D.C.time type: Full timeposted on: Posted Yesterdayjob requisition id: JR202600602Greenberg Traurig (GT), a global law firm with locations across the world in 16 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.**Join our Revenue Management Team as a Collections Specialist located in our Washington, D.C. office**We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrate initiatives, adaptability, and innovation, we invite you to join our team.This role will be based in our Washington, D.C. office. This position reports to the Collections Manager. The candidate must be flexible to work overtime as needed.**Position Summary**The Collections Specialist is responsible for the accurate and efficient preparation of invoices for various Billing Attorneys. This position will interact with all levels of attorneys, clients and staff to effectively drive the collection process. The candidate will assist with collections, AR analysis, e-bill invoice rejections, invoice resubmissions, Credit/Retainers refunds, client calls as needed. Candidate should also be flexible to work overtime as needed.**Key Responsibilities*** Responsible for daily function of collection efforts, including inventory review, regular consultation with attorneys to review issues related to A/R and determine best strategy for collection* Responsible for accounting functions including but not limited to accounts receivable and billing* Proactively and efficiently communicates accounts receivable information to office and firm management* Processes client bills using Pre-bill Viewer and Aderant software* Submits electronic client invoices and accruals via various e-billing websites* Researches and responds to accounting and billing questions; communicates with clients as needed* Reviews and edits pre-bills in response to requests from attorneys and legal support specialists* Analyzes client balances and client ledgers (payments and applications)* Application and re-application of deposits, retainers, unapplied cash* Assists with client refunds* Reviews client AR balances and collection communication with the Billing Attorney/Business Director/Revenue Director* Develops and prepares collection and A/R related reports; account reconciliations* Enters and maintains collection notes into our Dashboard/Aderant Collection system* Assists with our yearly Internal Audit (researches credits and initiates any refunds, updates the collection notes, etc.)* Assists with other special projects, ad hoc reports, and activities as needed, and performs additional duties as assigned**Qualifications***Skills & Competencies** Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation, including active listening and ability to convey information clearly* Ability to prioritize workload and adapt to a fast-paced, high-pressure environment to meet strict deadlines to achieve business goals and objectives* Highly motivated, self-starter who can work well under minimal supervision, as well as take a proactive approach in being team-oriented* High attention to detail, outstanding organizational skills, and the ability to manage time effectively* Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills* Proactive in identifying accounting issues and providing solutions*Education & Prior Experience** Bachelor’s Degree or equivalent experience in Accounting, Finance, or related field preferred* Minimum three years of Collections experience, preferably in the professional services industry (legal, accounting, insurance, healthcare* Exceptional computer skills with the ability to learn new software applications quickly*Technology** Aderant software, Concur, Prebill Viewer, and Ebilling Hub experience a plus* Proficiency with Windows-based software, strong Excel preferredThe expected pay range for this position is:$40.15 to $43.59 per hourActual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.**No Fees Required**: GT will **never ask for payment for work equipment or network access**. Also, there are no application fees. We do not ask for bank information or any form of monetary or financial compensation during the recruitment process. All job offers will be preceded by an interview with our hiring team.If you need a reasonable accommodation as part of the employment selection process, please contact us by sending an email to [e-mail]. In your email please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. If you have a disability that makes it difficult to express your interest in a job through our online application process, or if you require TTY/TDD assistance, please contact us to tell us about your needs.