Collections Representative-- KUMDC5599899

Compunnel Inc.; Ankeny (IA); On-site; USD 23,419 - 24,796; Full time

Job summary

A leading recruitment agency is looking for a Collections Representative for a contract position in Ankeny, Iowa. The role involves resolving credit problems, contacting customers for delinquent payments, and processing payments. Candidates should have over 2 years of Credit & Collections experience and be proficient in handling inbound calls in a fast-paced environment. This is a great opportunity to join a prominent firm in the Oil and Gas sector with potential for extension based on performance.

Qualifications

• 2+ years of experience in Credit & Collections.
• Ability to handle inbound calls in a fast-paced environment.
• Proficient in Word and Excel.

Responsibilities

• Resolve moderately complex credit problems.
• Contact customers regarding delinquent payments.
• Process payments and make credit release decisions.
• Assist team in meeting service level standards.

Skills

Credit & Collections experience

Handling inbound calls

Computer experience in Word and Excel

Teamwork

Job description

Collections Representative – KUMDC5599899

2 days ago Be among the first 25 applicants

This range is provided by Compunnel Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $18.00/hr

Direct message the job poster from Compunnel Inc.

Duration: 06 Months (Possibility of extension/conversion based on performance and budget)

Client: One of the largest Industrial Gases manufacturers in the US

Overview:

We are looking for Credit Collections Rep who will be responsible for the investigations and analysis of credit information while working within established guidelines.

Duties:

• Outbound Collectors will resolve moderately complex credit problems but may request assistance on highly sensitive accounts.
• The Outbound Collector will contact customers regarding delinquent payments and assists in the collection of past due accounts.
• Answer inbound phone calls from internal and external customers.
• Process payments.
• Make credit release decisions.
• Refer customer disputes to field personnel for final resolution.
• Make payment arrangements on delinquent accounts.
• Perform outbound collections calls in support of credit release procedures.
• Escalate customer disputes and collections situations as necessary.
• Assist team in meeting inbound service level standards.
• Other duties as assigned.

Qualifications:

• 2+ years Credit & Collections experience.
• Handling inbound calls in a fast-paced environment.
• Computer experience in Word and Excel.
• Working successfully in a team environment.

Seniority level

Associate

Employment type

Contract

Job function

Customer Service, Administrative, and Finance

Industries: Oil and Gas, Chemical Manufacturing, and Oil, Gas, and Mining

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