Collections Associate

FuseGlobal

Solon (OH)

On-site

USD 22,730 - 32,373

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Disability insurance

Job summary

A leading food and beverage company in Solon, OH, is seeking a Collections Associate to manage accounts receivable. This entry-level position requires a Bachelor's degree in Business, Accounting, or Finance, and offers $20 per hour. Responsibilities include analyzing customer accounts and conducting collection activities. The ideal candidate will have strong communication and analytical skills, and proficiency in Microsoft Office. This role is expected to run for 5 months with potential for extension.

Qualifications

One or more years of commercial customer service or collection experience preferred.
Flexibility to work different shifts based on customer geography/time zone.

Responsibilities

Conduct collection analytics and root cause analysis.
Analyze customer's accounts for non-payments and other irregularities.
Collaborate with internal parties to collect debt.

Skills

Excellent written and verbal communication skills

Strong analytical aptitude

Problem-solving skills

Proficiency in Microsoft Office applications

Ability to work independently

Education

Bachelor’s degree in Business, Accounting, or Finance

Tools

SAP accounts receivable system

Job description

1 day ago Be among the first 25 applicants

Title: Collections Associate

Location: Solon, OH

Company: Fortune 100 Food & Beverage Manufacturing (FuseGlobal has worked with this company for 20 years)

Initial term: 5 months (position expected to run longer)

Position Summary

The position provides research and resolution of delinquent accounts receivable balances. Researches issues and provides supporting documentation to resolve delinquent balances while eliminating causes. Advises management of potential bad debts, collection risks, and unusual circumstances as identified. Assists in the preparation of required reports for management, and in other areas as needed. Responsible for achieving defined receivable goals and supporting working capital improvements.

Primary Responsibilities

Conduct and provide collection analytics and root cause analysis to identify and correct issues leading to delayed or unpaid collectable items
Gather and send customer-required documentation to assist in collection
Analyze customers’ accounts; monitors account details for non-payments, delayed payments, and other irregularities
Reconcile account balance and open items with the customer
Conduct collection activities based on Market Collection Strategy
Identify customer change in trend and related risks, and communicate to credit management and sales
Collaborate with internal parties including Credit Management, Sales, Customer Facing Supply Chain, CC&IR, Business Service Centers, as needed, to be able to collect debt
Receive and action on incoming collection concerns from customers and internal stakeholders
Record result of communication with the customer and other internal collaborators
Gather and provide necessary documents to support third party collections and bankruptcies
Participate in continuous improvement activities using company's Continuous Excellence methodology
Assist with the preparation of required reports for management

Qualifications And Skills

Bachelor’s degree required, preferably in Business, Accounting, or Finance
Availability / flexibility to work different shifts based on customer geography/time zone
One or more years of commercial customer service or collection experience preferred

Experience

SAP accounts receivable system experience preferred
Experience in the CPG industry preferred

Required Skills

Excellent written and verbal communication skills
Excellent analytical aptitude with a proven ability to analyze/interpret data
Well-organized, methodical thinker with excellent decision-making skills
Strong and creative problem-solving skills
Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook)
Capable working in a fast paced environment and handling multiple priorities
Can work independently with minimal supervision
Ability to work in a team based environment, and interact cooperatively with internal and external stakeholders
Strong result-orientation

Compensation And Benefits

$20 per hour + Overtime
Medical insurance
Dental insurance
Vision insurance
401(k)
Disability insurance

ABOUT FuseGlobal

FuseGlobal is a partnership of people and brand-leading companies, working together to make things run better. For 25 years we have brought functionality to complex business and production processes and supply chains, resulting in enterprises that run smarter and more sustainably. Interested in digital manufacturing, industrial engineering, supply chain management, all-things tech, and energy & the environment? This is where we live. Engage with us!

Seniority level