Collections Representative

CSI Leasing Inc; Weldon Spring (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company matched 401(k)

On-site fitness center

Job summary

CSI Leasing Inc. is seeking a Collections Representative in Weldon Spring, MO. This hourly, full-time role focuses on following up on past-due invoices, analyzing accounts, and coordinating with customers and internal teams to collect balances due.

You will gather information, review contracts, and prepare collection reports while maintaining accurate documentation and meeting deadlines. A high school diploma, plus 2 years of collections experience, is required.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Working knowledge of Microsoft Excel/Word.
• Detail oriented, analytical, ability to handle multiple priorities.
• Minimum 2 years of corporate collections experience.
• Experience in corporate collections handled in a customer service manner.
• Must be able to work with customers and internal departments at all levels to research, analyze, and determine a course of action to resolve and collect on past due accounts.
• Must be able to meet deadlines and be a team player.

Responsibilities

• Contact customers to collect payment on past due invoices and analyze accounts.
• Research transactions and review contracts to determine best course of action.
• Assist in the preparation of collection reports.
• Respond to customer questions and document collection notes.
• Coordinate with internal departments to resolve accounts.

Skills

Communication skills

Organizational skills

Analytical thinking

Attention to detail

Multitasking

Team player

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Collections Representative

Hourly Full-Time O+C Weldon Spring, MO, US

4 days ago Requisition ID: 1628

Collections Representative

CSI is one of the largest independent equipment leasing companies in the world. We provide our customers not only with financial solutions, but for help with asset management, end-of-life data security, disposal and more – all on a global scale. CSI employees have been working to provide intelligent solutions with superior customer service for over five decades. Start your journey with CSI today!

What to expect in this role on a given day:

CSI's Collections department works directly with our customers when following up on past due invoices. The team also creates regular internal reporting to provide updates and details to management within CSI regarding overdue invoices and balances due. Day to day responsibilities include:

• Contact customers to collect payment on past due invoices. Analyze past due accounts to determine a course of action to collect.
• Research transactions and review contracts to determine the best course of action to collect payment.
• Participate in the preparation of collection reports.
• Research customer questions, including reviewing CSI contracts and/or activity in CSI system, and possibly following up internally to obtain additional information. Respond to customers in a timely manner.
• Document collection notes with accuracy.

You will be a good fit for this position if you have:

Ideal candidates have a professional and assertive approach with customers while also thinking analytically to solve issues. You will also have:

• A high school diploma or equivalent
• Excellent communication and organizational skills
• Working knowledge of Microsoft Excel/Word
• Detail oriented, analytical, ability to handle multiple priorities
• Minimum 2 years of corporate collections experience
• Experience in corporate collections handled in a customer service manner
• Must be able to work with customers and internal departments at all levels to research, analyze, and determine a course of action to resolve and collect on past due accounts
• Must be able to meet deadlines and be a team player

How we take care of our people:

• Competitive pay & benefits package includes:
• Medical, dental, and vision coverage for you & your family
• Virtual medical and mental health care coverage
• Pre-tax medical & dependent care flexible spending accountsHealth Reimbursement Arrangement
• Company matched 401(k) retirement savings account
• Company-paid short & long-term disability and life insurance
• Employee Assistance Program
• Paid Time Off
• On-site fitness center
• Wellness program
• Company events