Collections Representative

Yeo & Yeo CPAs & Advisors; Saginaw (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

PDO/paid holidays

Bonuses

Referral programs

Life insurance

401(k) plan

Community service

Dress for your day

Continuous feedback

Job summary

Yeo & Yeo Medical Billing & Consulting is seeking a Collections Representative to manage billing and collection responsibilities and assist the billing manager in ensuring timely, accurate payments. You will track contracts, delinquent accounts, and payment plans, prioritizing accounts requiring immediate action.

Responsibilities include contacting customers by phone, mail, or email, offering workable payment arrangements and maintaining meticulous records.

Qualifications

• 1 year of collections experience.
• Excellent interpersonal skills.
• Proficient knowledge and use of office technology and equipment.
• Solid understanding of finances and how to use software for collections.

Responsibilities

• Handle billing and collection responsibilities and assist billing manager.
• Track customer contract information, delinquent accounts, and payment plans.
• Reach out to customers by phone, mail, or email for past-due accounts.
• Prioritize accounts needing attention and offer payment arrangements when needed.

Skills

Collections

Customer service

Office software

Organization

Analytical skills

Education

High school diploma or equivalent

Tools

MS Office

Job description

Description

Yeo & Yeo Medical Billing & Consulting was established in 1998 as an affiliate of Yeo & Yeo to provide clients with medical billing and additional practice management solutions. We have devoted ourselves to helping clients maximize their reimbursement and assist in educating them with the ever-changing rules and guidelines of Medicare and other insurance carriers as well as CPT, HCPCS and ICD-10 coding.

Come grow with us. Yeo & Yeo Medical Billing & Consulting maintains a highly trained staff with experience in all areas of physician billing. Several Certified Professional Coders on staff assist in choosing proper diagnostic codes and procedure codes. Our billing specialists receive ongoing training specific to medical specialty. We continually train our staff by updating and maintaining their knowledge of insurance carrier trends and changes in billing rules and policies.

Our people are our future – we provide the venue for individuals who have the desire and drive to grow. Career paths are not do-it‑self at MBC. You will be equipped with career development and advocacy experiences, career ladder choices, support in advancing to leadership positions, and a successful integration of your personal and professional life.

When it comes to delivering outstanding business solutions, only the best people make that happen. With over 200 professionals across our family of Yeo & Yeo companies, you join a diverse team of passionate, forward-thinking people collectively working together to positively impact our clients and our communities.

Position Summary

The Collections Representative will handle billing and collection responsibilities and will assist the billing manager to ensure that the organization receives accurate payments in a timely fashion. This position will keep track of customer contract information, delinquent accounts and payment plans. If an account is past due, billing and collection representative will attempt to reach the customer by phone, mail or email. Representative will need to prioritize which accounts warrant immediate attention, as opposed to those that can be handled later. In some instances, representative will work with customers whose payments have fallen past due offering smaller payments over a longer time.

Qualifications

• 1 year of previous collections experience
• Excellent interpersonal skills.
• Proficient knowledge and use of office technology and equipment.
• A solid understanding of finances and how to use computer software used to assist with collections.
• Management of daily, weekly, monthly activity guidelines
• Must be organized, flexible, analytical and resilient when trying to resolve a collection or past due account
• Good work ethic and attendance a must.
• Adaptability to work well with all levels of management and staff.
• MS office; including Excel, MS Word, Outlook, Lync and PowerPoint.
• Must be able to operate in a paperless environment.

Benefits & Perks!

At Yeo & Yeo, we offer a great career with industry-leading benefits, and that’s why we’re repeatedly ranked among Michigan’s Best Places to Work.

• competitive salaries
• generous PDO/paid holidays, excellent medical, dental and vision plans
• bonuses
• referral programs
• life insurance
• 401(k) plan
• community service opportunities
• dress for your day attire
• continuous feedback and so much more

Candidates must be legally authorized to work in the United States without sponsorship.

Yeo & Yeo is an Equal Opportunity Employer and maintains a drug‑free workplace.