Collections Representative

Yeo & Yeo; Saginaw (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salaries

Generous paid holidays

Excellent medical, dental, and vision plans

401(k) plan

Continuous feedback

Job summary

Yeo & Yeo in Saginaw, Michigan is seeking a Collections Representative to manage billing and collection responsibilities, ensuring timely payments. Candidates should have at least 1 year of collections experience and excellent interpersonal skills.

Benefits include competitive salaries, generous holidays, medical/dental/vision plans, and community service opportunities. Join a team focused on career development and success.

Qualifications

• 1 year of previous collections experience.
• Proficient knowledge of office technology and equipment.
• Must be organized, flexible, analytical and resilient.

Responsibilities

• Handle billing and collection responsibilities.
• Assist billing manager to ensure accurate payments.
• Keep track of customer contract information and delinquent accounts.

Skills

Interpersonal skills

Organizational skills

Analytical skills

MS Office proficiency

Job description

Come grow with us. Yeo & Yeo Medical Billing & Consulting was established in 1998 as an affiliate of Yeo & Yeo to provide clients with medical billing and additional practice management solutions. We have devoted ourselves to helping clients maximize their reimbursement and assist in educating them with the ever‑changing rules and guidelines of Medicare and other insurance carriers as well as CPT, HCPCS and ICD-10 coding.

Yeo & Yeo Medical Billing & Consulting maintains a highly trained staff with experience in all areas of physician billing. Several Certified Professional Coders on staff assist in choosing proper diagnostic codes and procedure codes. Our billing specialists receive ongoing training specific to medical specialty. We continually train our staff by updating and maintaining their knowledge of insurance carrier trends and changes in billing rules and policies.

Our people are our future – we provide the venue for individuals who have the desire and drive to grow. Career paths are not do‑it‑yourself at MBC. You will be equipped with career development and advocacy experiences, career ladder choices, support in advancing to leadership positions, and a successful integration of your personal and professional life.

Position Summary

The Collections Representative will handle billing and collection responsibilities and will assist the billing manager to ensure that the organization receives accurate payments in a timely fashion. This position will keep track of customer contract information, delinquent accounts and payment plans. If an account is past due, the billing and collection representative will attempt to reach the customer by phone, mail or email. The representative will need to prioritize which accounts warrant immediate attention, as opposed to those that can be handled later. In some instances, the representative will work with customers whose payments have fallen past due offering smaller payments over a longer time.

Qualifications

• 1 year of previous collections experience
• Excellent interpersonal skills
• Proficient knowledge and use of office technology and equipment
• A solid understanding of finances and how to use computer software used to assist with collections
• Management of daily, weekly, monthly activity guidelines
• Must be organized, flexible, analytical and resilient when trying to resolve a collection or past due account
• Good work ethic and attendance a must
• Adaptability to work well with all levels of management and staff
• MS Office; including Excel, Word, Outlook, Lync and PowerPoint
• Must be able to operate in a paperless environment

Benefits & Perks

At Yeo & Yeo, we offer a great career with industry‑leading benefits, and that’s why we’re repeatedly ranked among Michigan’s Best Places to Work.

Some of our benefits include competitive salaries; generous paid holidays; excellent medical, dental and vision plans; bonuses; referral programs; life insurance; 401(k) plan; community service opportunities; dress for your day attire; continuous feedback and so much more.

We focus on developing our careers and prioritize fostering each person’s unique talents and strengths. We succeed as a team when our individuals succeed. We celebrate our successes and take time to cultivate our friendships. From team retreats and office (and Zoom) parties to our Yeo & Yeo sports teams – we love what we do and having fun too!

Yeo & Yeo is an Equal Opportunity Employer and maintains a drug‑free workplace.