Medical Collector

Physicians Management Solutions; Palatine (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

PTO accrual after 6 months

401(k) eligibility after 1 year

Job summary

Physicians Management Solutions is seeking a skilled Medical Collector responsible for pursuing outstanding claims and patient balances. You will work with major insurers, review EOBs, and resolve denials to improve the accounts receivable health of our multi-specialty medical billing team.

The role requires at least 3 years in medical collections, proficiency with EPIC, eClinical Works, Athena Health, and Tebra, and strong communication skills to interact with insurance companies and patients

Qualifications

• Minimum 3 years of medical collection experience.
• Experience with Medicare, Illinois Medicaid, and commercial insurances.
• Knowledge of insurance claims, EOBs, denials, and payment processes.
• HIPAA compliance and professional communication with patients and insurers.
• Proficiency with practice management and EHR billing software.

Responsibilities

• Follow up on outstanding medical claims and accounts receivable.
• Contact insurance companies regarding unpaid, denied, or underpaid claims.
• Review EOBs and payment information to identify discrepancies and determine follow-up.
• Research and resolve claim denials, billing issues, and payment delays.
• Contact patients regarding outstanding balances when necessary.
• Verify insurance information and identify responsible payers.
• Maintain accurate and timely notes on all collection activities.
• Monitor aging reports and prioritize accounts based on balance and age.
• Communicate with insurance companies, patients, clients, and internal billing staff to resolve account issues.
• Maintain patient confidentiality and comply with HIPAA regulations.

Skills

Medical collections

Verbal and written communication

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

EPIC

eClinical Works

Athena Health

Tebra

Job description

Description

A busy multi-specialty medical billing company is seeking a motivated and detail-oriented Medical Collector to join our team. The Medical Collector will be responsible for following up on outstanding insurance and patient accounts, resolving unpaid and denied claims, and helping maintain a healthy accounts receivable balance.

The ideal candidate has experience with medical collections, understands insurance claims and EOBs, and is comfortable communicating professionally with insurance companies and patients.

Requirements

• Follow up on outstanding medical claims and accounts receivable.
• Contact insurance companies regarding unpaid, denied, or underpaid claims.
• Review EOBs and payment information to identify discrepancies and determine appropriate follow-up.
• Research and resolve claim denials, billing issues, and payment delays.
• Contact patients regarding outstanding balances when necessary.
• Verify insurance information and identify responsible payers.
• Maintain accurate and timely notes on all collection activities.
• Monitor aging reports and prioritize accounts based on balance and age.
• Communicate with insurance companies, patients, clients, and internal billing staff to resolve account issues.
• Maintain patient confidentiality and comply with HIPAA regulations.

Qualifications

• High school diploma or equivalent.
• Minimum 3 years of medical collection experience.
• Experience with EPIC, eClinical Works, Athena Health, and Tebra practice management and EHR billing software preferred.
• Experience with Medicare, Illinois Medicaid, and commercial insurances.
• Knowledge of insurance claims, EOBs, denials, and payment processes.
• Knowledge of CPT, ICD-10, and basic medical terminology is a plus.
• Strong verbal and written communication skills.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple accounts and meet deadlines.
• Ability to maintain a professional, effective and courteous manner when communicating.
• Basic computer skills and experience with Microsoft Office.
• Ability to work independently and as part of a team.

Compensation & Benefits

• Competitive salary
• Medical, dental, and vision insurance available after 30 days of employment
• PTO begins accruing after 6 months of employment
• 401(k) eligibility after 1 year of employment