Collections & Payments Specialist (On-Site)

Carshieldcareers; Saint Peters (MO); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

401(k) with employer match

Paid time off after 6 months

On-site fitness facilities

Job summary

CarShield is seeking a Collections Representative to join its growing Payment Processing and Collections team at our St. Peters, Missouri headquarters. You will handle inbound and outbound calls with existing customers, assist with past-due accounts, and help customers bring their accounts current.

Requirements include at least two years in a call center environment; collections experience is preferred. We offer benefits including medical/dental/vision and 401(k), plus paid time off and tuition

Qualifications

• Two years of call center experience; collections experience preferred.
• Strong verbal communication skills and a professional phone presence.
• Excellent customer service skills and attention to detail.
• Ability to receive and apply coaching and feedback.

Responsibilities

• Handle inbound and outbound calls with existing customers on past-due accounts.
• Collect payments and help bring accounts current.
• Document customer interactions and payment activity in applicable systems.
• Perform other duties as assigned.

Skills

Call center experience

Collections experience

Customer service

Verbal communication

Tools

CRM software

Job description

CarShield is seeking a Collections Representative to join its growing Payment Processing and Collections team at our St. Peters, Missouri headquarters. You will handle inbound and outbound calls with existing customers, assist with past-due accounts, and help customers bring their accounts current.

Requirements include at least two years in a call center environment; collections experience is preferred. We offer benefits including medical/dental/vision and 401(k), plus paid time off and tuition