Remote Member Care & Collections Specialist

Stlouiscommunity; Richmond (MO); Hybrid; USD 38,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Pension

Job summary

Stlouiscommunity in Richmond, Missouri, is seeking a service-oriented clerk to assist with consumer loan collections. Candidates must communicate effectively and work as part of a team. Responsibilities include contacting members regarding past due loans and processing loan-related transactions.

Requirements include a high school diploma, at least one year of collections experience, and strong problem-solving skills. The position offers potential work from home options based on policy compliance.

Qualifications

• 1+ year experience in consumer loan collections preferred.
• Ability to work with minimal supervision and be dependable.
• Experience with repossessions and bankruptcy preferred.

Responsibilities

• Contact members with past due loans to resolve issues.
• Process and post member account activity for payments.
• Respond to member inquiries via phone and email.

Skills

Communication skills

Problem-solving

Organizational skills

Time management

Interpersonal skills

Education

High school diploma

Some secondary education

Job description

Stlouiscommunity in Richmond, Missouri, is seeking a service-oriented clerk to assist with consumer loan collections. Candidates must communicate effectively and work as part of a team. Responsibilities include contacting members regarding past due loans and processing loan-related transactions.

Requirements include a high school diploma, at least one year of collections experience, and strong problem-solving skills. The position offers potential work from home options based on policy compliance.