Pre-Sales Screener Representative - St. Peters

Carshieldcareers; Saint Peters (MO); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Group Insurance (Medical, Dental, Vision, Life)

401k with Employer Match

Paid Time Off at 6 months

Discounted CarShield policies

Discounted Tuition at Lindenwood University

Professional development opportunities

On-site fitness facilities

Recreation available on-site

Job summary

Carshieldcareers in Saint Peters, Missouri, is looking for a Pre-Sales Screener Representative to initiate conversations with potential customers and qualify leads. Ideal candidates should have strong communication and customer service skills, be detail-oriented, and motivated by achieving goals and bonuses.

The position is on-site and offers a competitive pay rate of $17/hour with potential bonuses. Benefits include group insurance, a 401k plan with employer match, and opportunities for professional development.

Qualifications

• Strong attention to detail and ability to follow directions.
• Excellent customer service skills and strong communication.
• Ability to work fully on-site and present well over the phone.

Responsibilities

• Collect key information from prospects.
• Facilitate handoff to the Sales team.
• Maintain a positive attitude for exceptional customer experience.

Skills

Excellent customer service skills

Strong communication skills

Attention to detail

Ability to multi-task

Bilingual (English/Spanish)

Job description

Description

CarShield is seeking talent to join its growing Pre-Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department. Successful candidates will have strong communication and customer service skills, solid work ethic, and be motivated by goals and bonus potential!

Reporting Responsibilities

• Collecting key information from prospects, following a scripted professional approach, and facilitating their handoff to the Sales team.
• Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience.
• Maintaining current knowledge of products and services offered.
• Other tasks as assigned.

Pay Rate and Benefits for Pre-Sales Screener Representative

• $17/hour, plus performance bonus! (Average ~$20/hour)
• Group Insurance (Medical, Dental, Vision, Life, etc.).
• 401k with Employer Match.
• Paid Time Off at 6 months.
• Discounted CarShield policies.
• Discounted Tuition at Lindenwood University.
• Professional development opportunities.
• Basketball, and other recreation available on-site.
• Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters).
• And more!

Requirements

• Ability to work fully on-site.
• Strong attention to detail and the ability to follow directions.
• Ability to present oneself well over the phone.
• Excellent customer service skills.
• Strong communication skills.
• Highly coachable.
• Ability to effectively multi-task.
• Willingness to work 1-2 Saturday(s) per month.
• Experience in a call center a plus (training will be provided).
• Basic computer and typing skills.
• Bilingual (English/Spanish) a plus.