Pre-Sales Screener Representative - St. Peters

CarShield; Missouri; On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Group insurance (Medical, Dental, Vision, Life)

401k with Employer Match

Paid Time Off at 6 months

Discounted CarShield policies

Discounted tuition at Lindenwood University

Professional development opportunities

On-site recreation facilities

Fitness classes with personal trainer

Job summary

CarShield, based in Missouri, is seeking a Pre-Sales team member to engage prospective customers, qualify leads, and connect them with the Sales department. Candidates should exhibit strong communication, attention to detail, and customer service skills.

The role includes a pay of $17 per hour plus bonuses, comprehensive group insurance, a 401k plan with employer match, and various professional development opportunities.

Qualifications

• Ability to work fully on-site.
• Strong attention to detail and ability to follow directions.
• Ability to present oneself well over the phone.
• Experience in a call center is a plus.

Responsibilities

• Collect key information from prospects and facilitate handoff to Sales team.
• Maintain a consistently positive attitude to deliver an exceptional customer experience.
• Stay updated on products and services.

Skills

Customer service skills

Strong communication skills

Attention to detail

Multi-tasking

Job description

Overview

CarShield is seeking talent to join its growing Pre‑Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department. Successful candidates will have strong communication and customer service skills, solid work ethic, and be motivated by goals and bonus potential!

Responsibilities

Reporting to the Pre‑Sales Screener Manager, this position is responsible for:

• Collecting key information from prospects, following a scripted professional approach, and facilitating their handoff to the Sales team.
• Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience.
• Maintaining current knowledge of products and services offered.
• Other tasks as assigned.

Pay and Benefits

• $17 per hour, plus performance bonus (average ~$20 per hour)
• Group insurance (Medical, Dental, Vision, Life, etc.)
• 401k with Employer Match
• Paid Time Off at 6 months
• Discounted CarShield policies
• Discounted tuition at Lindenwood University
• Professional development opportunities
• On‑site recreation such as basketball and other activities
• Fitness facilities, with the option to take classes led by on‑staff personal trainer (at St. Peters headquarters)
• And more

Requirements

• Ability to work fully on‑site
• Strong attention to detail and the ability to follow directions
• Ability to present oneself well over the phone
• Excellent customer service skills
• Strong communication skills
• Highly coachable
• Ability to effectively multi‑task
• Willingness to work 1‑2 Saturdays per month
• Experience in a call center a plus (training will be provided)
• Basic computer and typing skills
• Bilingual (English/Spanish) a plus