Collections Manager

PeopleLift; San Juan (PR); On-site; USD 70,000 - 100,000; Full time

Job summary

PeopleLift is seeking a Collections Manager to lead accounts receivable and collections strategies, strengthening the company’s financial performance. This role is ideal for a professional with experience in AR management, client negotiations, and financial operations, who can drive cash flow improvements across the revenue cycle.

The Collections Manager will oversee the full collections process, supervise AR staff, and collaborate with sales, operations, and finance to optimize invoicing and

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Experience in collections management or accounts receivable operations.
• Strong understanding of aging reports and delinquent account management.
• Excellent negotiation, communication, and client relationship skills.
• Ability to manage high volumes of accounts and multiple priorities.
• Proficiency in Microsoft Excel and accounting or ERP systems.
• Experience in construction, distribution, or manufacturing (Must).
• Previous experience leading a collections or accounts receivable team.
• Knowledge of credit risk analysis and credit policy management.
• Fully bilingual (English and Spanish).

Responsibilities

• Oversee and manage the full accounts receivable and collections process.
• Develop and implement effective collection strategies to reduce outstanding balances.
• Monitor accounts receivable aging reports and prioritize follow-up actions.
• Communicate with customers to resolve billing disputes and establish payment arrangements.
• Collaborate with sales and operations teams to ensure accurate and timely invoicing.
• Prepare collections performance reports and recovery metrics for leadership.
• Identify opportunities to improve internal processes and reduce credit risk.
• Supervise or coordinate the work of staff involved in accounts receivable activities.

Skills

Analytical thinking

Organizational skills

Attention to detail

Communication skills

Negotiation skills

Problem solving

Bilingual English/Spanish

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

Microsoft Excel

ERP systems

Job description

PeopleLift is supporting one of our clients in the construction and materials industry in the search for a highly organized and results-driven Collections Manager to lead accounts receivable and collections strategies while strengthening the company's financial performance.

This position is ideal for a professional with experience in accounts receivable management, client negotiations, and financial operations, who is looking to make a direct impact on the organization's cash flow and financial stability.

Position Overview

The Collections Manager will oversee the full collections process, manage delinquent accounts, implement effective recovery strategies, and collaborate with finance and operations teams to improve the revenue cycle.

This role requires a strong combination of financial analysis, leadership, and negotiation skills, as well as the ability to implement processes that improve the efficiency and performance of the collections function.

Key Responsibilities

• Oversee and manage the full accounts receivable and collections process.

• Develop and implement effective collection strategies to reduce outstanding balances.

• Monitor accounts receivable aging reports and prioritize follow-up actions.

• Communicate with customers to resolve billing disputes and establish payment arrangements.

• Collaborate with sales and operations teams to ensure accurate and timely invoicing.

• Prepare collections performance reports and recovery metrics for leadership.

• Identify opportunities to improve internal processes and reduce credit risk.

• Supervise or coordinate the work of staff involved in accounts receivable activities.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.

• Previous experience in collections management or accounts receivable operations.

• Strong understanding of aging reports and delinquent account management.

• Excellent negotiation, communication, and client relationship skills.

• Ability to manage high volumes of accounts and multiple priorities.

• Proficiency in Microsoft Excel and accounting or ERP systems.

• Experience in industries such as construction, distribution, or manufacturing (Must).

• Previous experience leading a collections or accounts receivable team.

• Knowledge of credit risk analysis and credit policy management.
• Fully Bilingual (English and Spanish)

Core Competencies

• Analytical thinking

• Results-driven mindset

• Organization and attention to detail

• Effective communication

• Problem-solving skills

Equal Employment Opportunity

Our client is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable law.

Our client is an EEOC Employer and encourages all minority groups to apply.