Collections & Customer Service Specialist

Riverhead Building Supply; Calverton (NY); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

401K

Health, Dental, and Rx benefits

Professional Development

Work/life balance

Company-hosted family events

Job summary

A retail supply company in Calverton, NY, is seeking a full-time Collections/Customer Service Clerk. This role involves managing accounts, making collection calls, and communicating with customers to resolve issues. Candidates should have strong attention to detail, excellent communication skills, and be self-motivated. Previous collection experience is preferred. The position offers stability and ample opportunities for career growth, along with a supportive work culture and superior benefits including 401K and health insurance.

Qualifications

• Strong attention to detail is essential for managing accounts effectively.
• Self-motivated with excellent communication skills and phone etiquette.
• Ability to work independently and maintain accurate records.

Responsibilities

• Review open accounts for collection efforts and make decisions on accounts.
• Make outbound collection calls, emails, or faxes.
• Communicate with customers to investigate complaints or verify charges.
• Perform account reconciliation.

Skills

Effective decision making

Strong attention to detail

Self-motivated

Excellent organizational skills

Communication skills

Microsoft Office proficiency

Previous collection experience

Job description

A retail supply company in Calverton, NY, is seeking a full-time Collections/Customer Service Clerk. This role involves managing accounts, making collection calls, and communicating with customers to resolve issues. Candidates should have strong attention to detail, excellent communication skills, and be self-motivated. Previous collection experience is preferred. The position offers stability and ample opportunities for career growth, along with a supportive work culture and superior benefits including 401K and health insurance.