Collections Coordinator - Hybrid

Krgstaffing; City of Syracuse (NY); On-site; USD 42,000 - 58,000; Full time

Job summary

A Syracuse law firm is seeking a full-time Collections Coordinator for a hybrid-remote schedule (3 days in-office, 2 days home). The role focuses on pursuing accounts receivable and maintaining client billing relations while ensuring timely collections and clear communication with attorneys and clients.

Ideal candidates will be polished, professional, and highly customer-service oriented, with strong teamwork and communication skills to support the billing team and improve processes.

Responsibilities

• Pursuing A/R balances through email, phone calls and letters
• Answering questions from clients regarding invoices
• Providing billing attorneys and billing committee with updates regarding collection progress
• Collaborating with attorneys and clients to provide solutions regarding collection of accounts
• Preparing and distributing various billing reports
• Administer client credit card payments as needed

Job description

Hybrid-remote schedule: 3 days in-office, 2 days home! Do you consider yourself a problem-solver? Are you able to prioritize tasks while consistently meeting deadlines? This could be the move for you! A large, well-respected Syracuse law firm has a need for a full-time Collections Coordinator.

Duties

• Pursuing A/R balances through email, phone calls and letters
• Answering questions from clients regarding invoices
• Providing billing attorneys and billing committee with updates regarding collection progress
• Collaborating with attorneys and clients to provide solutions regarding collection of accounts
• Preparing and distributing various billing reports
• Administer client credit card payments as needed

To succeed in this role, candidates must be polished, professional and exhibit excellent customer service skills. Strong teamwork and interpersonal skills, with a desire to offer suggestions and improvements are a must!