Collections Coordinator - Hybrid

Krgstaffing; Buffalo (NY); Hybrid; USD 43,000 - 65,000; Full time

Job summary

Buffalo Law Firm in Buffalo, NY is seeking a full-time Collections Coordinator to manage accounts receivable and work-in-progress balances. The role includes pursuing AR balances via email, phone, and letters, answering client invoice questions, and keeping billing attorneys updated on progress.

The position offers a hybrid schedule with 3 days in-office and 2 days remote. The candidate should be polished, professional, and capable of delivering excellent customer service while collaborating

Qualifications

• Experience with accounts receivable and collections processes.
• Strong client-facing communication and professional demeanor.
• Ability to prioritize tasks and meet deadlines.

Responsibilities

• Pursue accounts receivable balances via email, phone, and letters.
• Answer questions from clients regarding invoices and billing.
• Provide billing attorneys and the billing committee with updates on collection progress.
• Collaborate with attorneys and clients to resolve collections issues.
• Prepare and distribute various billing reports.

Skills

Problem-solving

Task prioritization

Customer service

Teamwork

Interpersonal skills

Job description

JHybrid-remote schedule: 3 days in-office, 2 days home! Do you consider yourself a problem-solver? Are you able to prioritize tasks while consistently meeting deadlines? This could be the move for you!

A large, well-respected Buffalo law firm has a need for a full-time Collections Coordinator. This position will review and follow-up on the firm`s accounts receivable and work in progress balances.

Duties include:

• Pursuing A/R balances through email, phone calls and letters
• Answering questions from clients regarding invoices
• Providing billing attorneys and billing committee with updates regarding collection progress
• Collaborating with attorneys and clients to provide solutions regarding collection of accounts
• Preparing and distributing various billing reports
• Administer client credit card payments as needed

To succeed in this role, candidates must be polished, professional and exhibit excellent customer service skills. Strong teamwork and interpersonal skills, with a desire to offer suggestions and improvements are a must!