Collections Clerk

AppCard, Inc.; New York (NY); Hybrid; USD 28,000 - 39,000; Part time

Job summary

AppCard, Inc. is seeking a detail-oriented part-time Collections Clerk to manage accounts receivable in a fast-paced startup environment. This remote/hybrid role offers flexible hours in Manhattan and requires 3+ years in collections or AR.

You will monitor aging, send reminders, resolve discrepancies with sales, log communications, and support month-end AR reporting while maintaining professional, proactive communication.

Qualifications

• 3+ years of experience in collections, AR, or billing.
• Clear, professional communication: polite but persistent.
• Strong attention to detail and organizational skills.
• Ability to prioritize and manage a steady volume with minimal supervision.
• Can-do attitude and ownership.
• Proficiency in Excel.
• Understanding of basic accounting concepts.

Responsibilities

• Monitor AR aging and follow up on past-due invoices via email and phone.
• Send payment reminders, statements, and invoice copies to customers.
• Research and resolve billing discrepancies with sales and account management.
• Log customer communications and payment commitments in our systems.
• Escalate at-risk accounts and support month-end AR reporting.
• Help improve the collections process as we grow.

Skills

Experience in collections

Communication skills

Attention to detail

Organization

Prioritization

Ownership mindset

Excel proficiency

Tools

Excel

Job description

AppCard Inc. is a technology and marketing company headquartered in Manhattan, NY. AppCard has a powerful marketing tool that leverages data acquired at the point of sale (POS) via an advanced rewards program to create retargeting campaigns that help businesses increase their bottom line. AppCard is unique in the loyalty space due to its patented technology, which allows businesses to capture shopper identity and item-level data in real time from purchases made in store and online. The benefit of this is twofold: consumers benefit by receiving offers, incentives and coupons. Through a shopper’s interactions with AppCard, the platform records and learns shopper behavior and gives grocers the ability to make their data actionable to increase average basket size and systematically increase repeat purchases.

About the Role

We are looking for a detail-oriented, part-time Collections Clerk to help manage our accounts receivable and keep customer accounts current. We are building a results-driven team with a get-it-done mentality. To fit the role, you should be a team player at heart who is persistent, organized, and comfortable in a fast-paced, dynamic startup environment.

Schedule: Part-time, hourly (approximately 1–1.5 days/week), flexible within business hours/days

Location: Remote/Hybrid (Manhattan office)

What You’ll Be Doing

• Monitor the AR aging report and follow up on past-due invoices by email and phone
• Send payment reminders, statements, and invoice copies to customers
• Research and resolve billing discrepancies together with sales and account management
• Log customer communications and payment commitments in our systems
• Escalate at-risk accounts and support month-end AR reporting
• Help improve the collections process as we grow

What Do You Need to Bring

• 3+ years of experience in collections, accounts receivable, or billing (B2B or SaaS a plus)
• Clear, professional communication skills: polite but persistent
• Strong attention to detail and organizational skills
• Ability to prioritize and manage a steady volume of accounts with minimal supervision
• Can-do attitude and a high sense of ownership
• Proficiency in Excel
• Understanding of basic accounting concepts