Collections Clerk

AppCard, Inc.; New York (NY); Híbrido; USD 28 000 - 39 000; Tempo parcial

Resumo da oferta

AppCard Inc. in Manhattan, NY is seeking a detail-oriented, part-time Collections Clerk to manage accounts receivable in a fast-paced startup environment.

This role offers remote/hybrid work with the Manhattan office, and is scheduled at approximately 1–1.5 days per week, within business hours. You’ll monitor AR aging, send reminders, resolve billing discrepancies with sales and account management, log communications, escalate at-risk accounts, and support month-end AR reporting.

Qualificações

• 3+ years of experience in collections, accounts receivable, or billing (B2B or SaaS a plus)
• Clear, professional communication skills: polite but persistent
• Strong attention to detail and organizational skills
• Ability to prioritize and manage a steady volume of accounts with minimal supervision
• Can-do attitude and a high sense of ownership
• Proficiency in Excel
• Understanding of basic accounting concepts

Responsabilidades

• Monitor the AR aging report and follow up on past-due invoices by email and phone
• Send payment reminders, statements, and invoice copies to customers
• Research and resolve billing discrepancies together with sales and account management
• Log customer communications and payment commitments in our systems
• Escalate at-risk accounts and support month-end AR reporting
• Help improve the collections process as we grow

Conhecimentos

Excel

Attention to detail

Organization

Communication

Billing basics

Ferramentas

Excel

Descrição da oferta de emprego

AppCard Inc. is a technology and marketing company headquartered in Manhattan, NY. AppCard has a powerful marketing tool that leverages data acquired at the point of sale (POS) via an advanced rewards program to create retargeting campaigns that help businesses increase their bottom line. AppCard is unique in the loyalty space due to its patented technology, which allows businesses to capture shopper identity and item-level data in real time from purchases made in store and online. The benefit of this is twofold: consumers benefit by receiving offers, incentives and coupons. Through a shopper’s interactions with AppCard, the platform records and learns shopper behavior and gives grocers the ability to make their data actionable to increase average basket size and systematically increase repeat purchases.

About the Role

We are looking for a detail-oriented, part-time Collections Clerk to help manage our accounts receivable and keep customer accounts current. We are building a results-driven team with a get-it-done mentality. To fit the role, you should be a team player at heart who is persistent, organized, and comfortable in a fast-paced, dynamic startup environment.

Schedule

Part-time, hourly (approximately 1–1.5 days/week), flexible within business hours/days

Location

Remote/Hybrid (Manhattan office)

What You’ll Be Doing

• Monitor the AR aging report and follow up on past-due invoices by email and phone
• Send payment reminders, statements, and invoice copies to customers
• Research and resolve billing discrepancies together with sales and account management
• Log customer communications and payment commitments in our systems
• Escalate at-risk accounts and support month-end AR reporting
• Help improve the collections process as we grow

What Do You Need to Bring

• 3+ years of experience in collections, accounts receivable, or billing (B2B or SaaS a plus)
• Clear, professional communication skills: polite but persistent
• Strong attention to detail and organizational skills
• Ability to prioritize and manage a steady volume of accounts with minimal supervision
• Can-do attitude and a high sense of ownership
• Proficiency in Excel
• Understanding of basic accounting concepts