Collections Analyst: Receivables & Credit Resolution

Lansing Building Products, LLC; Richmond (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

Lansing Building Products, LLC seeks a Collections Analyst to support the Sales team and protect the Lansing brand by collecting past due amounts for assigned accounts. The role also resolves credit-related issues from Lansing branch associates and customers.

Responsibilities include negotiating payment plans, reviewing lien waivers, and issuing demand letters while coordinating with Sales and Credit teams to mitigate risk.

Qualifications

• High school diploma.
• 2 years related experience.
• Bachelor's degree is a plus, but not required.

Responsibilities

• Collect past due amounts, negotiate payment plans, and coordinate with Sales on status of accounts.
• Handle incoming calls and emails to accept payments and resolve credit-related issues; manage past due accounts and reconcile records.
• Review lien waivers for accuracy and reconcile with accounting records.
• Partner with Sales and Senior Credit Analyst on large projects to mitigate risk.
• Issue demand letters and determine when to elevate accounts to outside collections.
• Other duties as assigned.

Skills

Problem solving

Customer focus

Multi-tasking

Attention to detail

Teamwork

Accounting records reconciliation

Communication

Excel

Word

Education

High school diploma

2 years related experience

Bachelor's degree is a plus

Tools

Excel

Word

Job description

Lansing Building Products, LLC seeks a Collections Analyst to support the Sales team and protect the Lansing brand by collecting past due amounts for assigned accounts. The role also resolves credit-related issues from Lansing branch associates and customers.

Responsibilities include negotiating payment plans, reviewing lien waivers, and issuing demand letters while coordinating with Sales and Credit teams to mitigate risk.