Accounts Receivable Specialist — Growth, Training & Impact

Smurfit Westrock plc; Lansing (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Comprehensive training and development

Competitive salary

Job summary

Smurfit Westrock is seeking an Accounts Receivable Specialist in Lansing, MI to support the financial health of the business. You will process customer payments, monitor balances, and work with Sales/Customer Service to resolve discrepancies and overdue accounts.

The role requires strong analytical skills, attention to detail, and proficiency with Excel/Word. Collaboration with internal teams and maintaining accurate records are essential for success.

Qualifications

• High school diploma or GED.
• Minimum of three years of related experience and/or training.
• Strong analytical and problem-solving skills.
• Working knowledge of Microsoft Office applications, including Excel and Word.
• Ability to accurately review, interpret, and maintain customer and financial account information.
• Demonstrated reliability, accountability, and strong work ethic.

Responsibilities

• Process customer payments accurately and timely and apply payments to the appropriate customer accounts.
• Monitor customer accounts and proactively identify overdue balances and potential collection concerns.
• Reconcile customer account activity and research discrepancies to maintain accurate account balances.
• Partner with customers to understand reasons for overdue payments and identify appropriate actions to bring accounts current.
• Collaborate with Sales and Customer Service to resolve account issues, particularly accounts that are more than 30 days past due.
• Review customer credit applications and establish appropriate credit limits that balance customer needs with the financial interests of the company.
• Develop and maintain positive customer relationships that support timely payment and mutually beneficial business partnerships.

Skills

Analytical thinking

Attention to detail

Communication

Problem solving

Organization

Reliability

Education

High school diploma or GED

Tools

Excel

Word

Job description

Smurfit Westrock is seeking an Accounts Receivable Specialist in Lansing, MI to support the financial health of the business. You will process customer payments, monitor balances, and work with Sales/Customer Service to resolve discrepancies and overdue accounts.

The role requires strong analytical skills, attention to detail, and proficiency with Excel/Word. Collaboration with internal teams and maintaining accurate records are essential for success.