Credit Review - Analyst

Lansing Building Products LLC; Richmond (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Lansing Building Products LLC is seeking a Credit Analyst in Richmond, VA to process and decision credit applications, resolve credit-related issues, and maintain customer accounts. The role involves reviewing applications, pulling credit reports, and coordinating with sales to determine credit limits.

The position is in-office, full-time, with standard hours M-F and occasional overtime. A high school diploma plus 2 years of related experience is required; a Bachelor's degree is a plus.

Qualifications

• Ability to handle high transaction volume.
• Ability to manage multiple tasks and meet deadlines.
• Attention to detail and accuracy in documentation.
• Strong problem solving and decision-making skills.
• Customer-focused with a service orientation.
• Ability to work well in a team environment.
• Ability to reconcile accounting records.
• Effective written and verbal communication skills.
• Basic proficiency with Excel and Word.

Responsibilities

• Review credit applications for accuracy and completeness.
• Pull credit reports and gather references to support credit decisions.
• Independently determine appropriate credit limits up to $50k for new accounts and for existing accounts upon review.
• Handle inquiries from Lansing Associates and customers via phone and email to resolve credit-related issues and collect payments.
• Set up new accounts accurately and maintain existing accounts as requested.

Skills

High volume handling

Multi-tasking

Detail oriented

Problem solving

Customer focus

Team player

Reconcile records

Communication skills

Basic Excel/Word

Education

High school diploma

Bachelor’s degree (plus)

Tools

Excel

Word

Job description

Credit Analyst

The Credit Analys t is responsible for processing/decisioning on credit applications and resolving credit-related issues through addressing incoming phone calls and emails from Lansing branch Associates and customers. Account maintenance is performed as needed to include sales change updates, address changes and account merge/close.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Review credit applications for accuracy.
• Pull credit reports, request supplier references, and gather needed information from Sales Associates to facilitate credit limit decisioning.
• Independently determine the appropriate credit limit for submitted applications and rechecks on existing customer accounts up to $50k approval level.
• Handle incoming phone calls and emails from Lansing Associates and Customers to accept payments and resolve credit-related issues. Involves decision-making on managing past due accounts, responding to billing questions, and reconciliation of accounting records with customers.
• Perform account set-up in an accurate manner.
• Responsible for account maintenance requested from Sales Associates and Customers.
• Other duties assigned.

Qualifications

• Ability to handle high transaction volume.
• Ability to manage multiple tasks and meet deadlines.
• Ability to work with a strong attention to detail.
• Strong problem solving/decision-making skills.
• Strong customer focus.
• Ability to work effectively in a team environment.
• Ability to reconcile accounting records.
• Communication Proficiency.
• Basic proficiency with Excel and Word.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional, in-office environment.

Physical Demands

This is largely a sedentary role, requiring use of typical office equipment such as a computer, phone, copier, check scanner, etc.

Position Type and Expected Hours of Work

This is a full-time position. Normal days and hours of work are Monday through Friday, 8 a.m. to 5 p.m., though as a salaried position overtime may occasionally be necessary.

Travel

Very limited travel is expected for this position for potential physical inventory or customer related events.

Required Education and Experience

• High school diploma.
• 2 years related experience.
• Bachelor's degree is a plus, but not required.