Collection Specialist

ProCollect, Inc.; Dallas (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Paid training

Parental leave

Referral program

Vision insurance

Opportunities for advancement

Job summary

ProCollect is seeking a Collection Specialist to join our in-person team in Dallas. Candidates should have at least one year of collections experience and strong negotiation and telephone skills.

You will contact past-due accounts, manage 200–300 files daily, and maintain accurate notes in our Windows-based collections system. This full-time role offers a $2,000 sign-on bonus, base salary with uncapped commissions, and a comprehensive benefits package including health, dental, and vision.

Qualifications

• One year of debt collections experience required.
• Strong negotiation and telephone communication skills.
• Ability to thrive in a fast-paced quota-driven environment.

Responsibilities

• Contact past due accounts via phone.
• Work 200-300 accounts per day.
• Maintain accurate collection notes on past due accounts.
• Operate a collections database in a Windows-based system.
• Communicate professionally with consumers.
• Complete other tasks as assigned.

Skills

Negotiation

Telephone communication

Goal oriented

Fast-paced environment

Tools

Collections database

Job description

Job Description

*$2,000.00 Hiring Bonus*

* 1 year of Debt Collection experience is required*

As a Collection Specialist with ProCollect, you will carefully adhere to policies, procedures and laws related to consumer collections.

Additional Responsibilities Of The Collection Specialist Include:

• Contacting past due accounts via phone
• Working 200-300 accounts per day
• Maintaining accurate collection notes on past due accounts
• Operating a collections database in a Windows-based operating system
• Communicating professionally with consumers
• Completing other tasks as assigned

JOB REQUIREMENTS

As a Collection Specialist with ProCollect, you must possess excellent negotiation, telephone communication skills and an inner drive to succeed and have one year of Collections experience.

Additional Requirements For The Collection Specialist Include:

• Ability to thrive in a fast-paced quota-driven work environment
• Ability to work a 40-hour per week, rotating shift between the following hours:

Monday - Thursday: 8:00am - 8:00pm

Friday: 8:00am - 6:00pm

Saturday: 8:00am - 3:00pm

Job Type: Full-time

Benefits

As a Collection Specialist with ProCollect, you can expect compensation based on your performance. We offer a base salary, uncapped commission and a $2,000 sign-on bonus!

We offer a full benefits package including medical, dental, vision, supplement insurance plans.

ProCollect pays 50% of major medical insurance.

More About ProCollect

As one of the nation's premier debt collection agencies, our goal is to achieve the best possible collection returns for our clients while treating debtors with respect and understanding. Focused on superior staff training, state of the art technology, and the highest commitment to customer service to our clients, ProCollect has been earning the trust of our clients since 1995.

Benefits

• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Parental leave
• Referral program
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person