Collection Manager

Mandarich Law Group, Llp; Buffalo (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading creditor's rights law firm is seeking a Collection Manager for its Williamsville, NY office. The role involves managing a large collection staff, developing operational strategies, and ensuring compliance with industry regulations. Competitive benefits, a collaborative workplace, and extensive training opportunities are offered.

Benefits

Medical, Dental, Vision Coverage

401K plan with company match

Short and Long term disability

PTO

Paid Holidays

Monthly bonus potential

Qualifications

• At least 3 years managerial experience.
• Must be knowledgeable of FDCPA.
• Proficiency in Spanish is helpful.

Responsibilities

• Manage collection staff of 15+.
• Assist staff with negotiations and escalations.
• Train and develop staff, providing coaching and feedback.

Skills

Negotiation

Communication

Collaboration

Job description

We are always looking for talented professionals who share our values, want to participate in our growth, and advance their careers. We offer competitive benefits and a professional and collaborative work atmosphere.

Additionally, we offer a full training program and continued education for professional growth in the asset recovery industry. We invite you to apply and join our team by contacting us at the toll-free number.

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in CA, IL, NY, NI, OH, GA and FL. We are seeking an Collection Manager with three to five years collections experience for our Williamsville, NY office.

What You'll Do:

• Manage collection staff 15+
• Assist collection staff with negotiations, escalations
• Train and development; providing coaching and feedback
• Focus on client and company directives
• Assignment of accounts and audits of accounts

What You'll Need:

• Work harmoniously with other departments or external customers to resolve issues.
• Maintain records on account activities to be used in monitoring and analyzing credit files
• Must be knowledgeable of FDCPA
• At least 3 years managerial experience
• Strong telephone communication and negotiation abilities
• Proficiency in Spanish or other language is not required by extremely helpful.

What You'll Enjoy

• Medical, Dental, Vision Coverage; 401K plan with company match
• Short and Long term disability
• PTO
• Paid Holidays
• Professional office environment
• Monthly bonus potential
• 401K plan
• Vacation/PTO - Sick Time

Rewarding opportunity for experienced Collection Manager in Williamsville, NY office
Background screening and drug screen required.

“We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer or guarantee of employment”.

Salary Range $55K to $65K with Monthly Bonus Plan