Accounts Receivable Collections Manager

Confidential Posting; Minneapolis (MN); Remote; USD 75,000 - 100,000; Full time

Job summary

A leading company is looking for an Accounts Receivable Collections Manager to oversee the collections process and ensure timely payment of outstanding dues. This remote position requires strong leadership and communication skills, with a focus on maintaining healthy cash flow and minimizing bad debt. Ideal candidates should have a solid background in credit and collections practices, with a Bachelor's degree and relevant experience in a managerial capacity.

Benefits

Medical insurance

Vision insurance

401(k)

Disability insurance

Tuition assistance

Qualifications

• Minimum 5 years' experience in accounts receivable and collections.
• Minimum 2 years' experience in a managerial role.
• Strong knowledge of credit and collections laws and practices.

Responsibilities

• Oversee collections process and ensure timely receipt of outstanding payments.
• Develop and implement collection strategies and policies.
• Lead and manage the accounts receivable and collections team.

Skills

Leadership skills

Communication

Negotiation

Analytical skills

Problem-solving

Education

Bachelor’s degree in Accounting, Finance, Business Administration, or related field

Tools

Accounting software

Microsoft Excel

NetSuite

Job description

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The Accounts Receivable Collections Manager will oversee the collections process and ensure timely receipt of outstanding payments. This role is critical in maintaining healthy cash flow and minimizing bad debt. The ideal candidate will have strong leadership skills, a deep understanding of credit and collections practices, and the ability to build positive relationships with clients and internal teams.

This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in the continental U.S., with the exception of candidates from Colorado, California, Washington, Maryland, Hawaii, and New York

ESSENTIAL RESPONSIBILITIES

• Develop and implement effective collection strategies and policies.
• Monitor aging reports and proactively follow up on overdue accounts.
• Collaborate with sales and customer service teams to resolve billing disputes.
• Evaluate credit risk and establish credit limits for new and existing customers.
• Prepare and present regular reports on collections status, DSO (Days Sales Outstanding), and bad debt.
• Ensure compliance with company policies and relevant regulations.
• Recommend accounts for escalation, legal action, or write-off when necessary.
• Utilize ERP and accounting systems to manager receivables and generate insights

Management of Staff

• Lead and manager the accounts receivable and collections team
• Develops staff.
• Provides advice and guidance to staff regarding client relationships and projects.
• Identifies developmental and growth opportunities for staff members.
• Ensures appropriate training is provided to staff.
• Provides coaching, communication, feedback and completes formal performance appraisals for each assigned staff member.
• Participates in the selection process for new employees to ensure adequate staffing.
• Ensures the team develops and grows client relationships to accelerate the company’s vision.
• Develops and maintains an environment that is optimal for employee productivity, employee engagement and job satisfaction.
• Provide consistent clear communication and direction to the operations staff and management.
• Coordinate with the People Department to determine appropriate disciplinary actions for performance conduct quality attendance or other actions that are deemed inappropriate or non-productive
• Measure and constantly adjust activities to increase productivity and efficiency for staff and processes.
• Set and achieve key performance measures.
• Balance resources to workload and provide recommendations to adjust.
• Perform special projects as needed.
• Establish and manage significant department budgets and assets for department
• Develops and implements service goals and objectives and monitors progress.

REQUIREMENTS

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field
• Minimum of 5 years' experience in accounts, receivable and collections
• Minimum of 2 years' experience in a managerial role
• Strong knowledge of credit and collections laws and practices
• Proficiency in accounting software and Microsoft Excel
• Excellent communication, negotiation, and interpersonal skills
• Strong analytical and problem-solving skills
• Proficiency in managing multiple tasks and prioritizing workload
• Ability to work under pressure and meet deadlines

PREFERRED SKILLS/EXPERIENCE

• Experience in NetSuite
• Experience in Managed Services
• Certification in credit management (CCE, CBA, CICP, CBF, etc.)

PHYSICAL/ MENTAL REQUIREMENTS

• Sit Frequently at a desk
• Frequent fine hand and finger movements (keyboard, writing, mouse movement)
• Continual close visual acuity for reading
• Hearing and Speaking for communication within and outside of company.
• May be required to lift/push/pull up to 10 pounds for set up/movement of office equipment,
• Mental Requirements – must be able to consistently:
• Remember Processes,
• Maintain focus,
• Complete tasks independently
• Make timely decisions in the context of a workflow,
• Ability to communicate effectively,
• Able to adhere to process protocol in a timely manner

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Architecture and Planning

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Tuition assistance

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