Collection Manager

Mandarich Law Group, Llp; Village of Williamsville (NY); On-site; USD 55,000 - 65,000; Full time

Job summary

A leading creditor's rights law firm, Mandarich Law Group in Williamsville, NY, is seeking an experienced Collection Manager to lead a team in the asset recovery industry. This role focuses on managing staff, training, and ensuring adherence to client and company directives while offering competitive benefits and growth opportunities.

Benefits

Medical, Dental, Vision Coverage

401K plan with company match

Short and Long term disability

Paid Holidays

Professional office environment

Monthly bonus potential

Vacation/PTO

Qualifications

• At least 3 years managerial experience required.
• Must be knowledgeable of FDCPA.
• Strong telephone communication and negotiation abilities.

Responsibilities

• Manage collection staff of 15+.
• Train and develop staff; provide coaching and feedback.
• Assist collection staff with negotiations and escalations.

Skills

Negotiation

Communication

Job description

We are always looking for talented professionals who share our values, want to participate in our growth, and advance their careers. We offer competitive benefits and a professional and collaborative work atmosphere.

Additionally, we offer a full training program and continued education for professional growth in the asset recovery industry. We invite you to apply and join our team by contacting us at the toll-free number.

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in CA, IL, NY, NI, OH, GA and FL. We are seeking an Collection Manager with three to five years collections experience for our Williamsville, NY office.

What You'll Do:

• Manage collection staff 15+
• Assist collection staff with negotiations, escalations
• Train and development; providing coaching and feedback
• Focus on client and company directives
• Assignment of accounts and audits of accounts

What You'll Need:

• Work harmoniously with other departments or external customers to resolve issues.
• Maintain records on account activities to be used in monitoring and analyzing credit files
• Must be knowledgeable of FDCPA
• At least 3 years managerial experience
• Strong telephone communication and negotiation abilities
• Proficiency in Spanish or other language is not required by extremely helpful.

What You'll Enjoy

• Medical, Dental, Vision Coverage; 401K plan with company match
• Short and Long term disability
• PTO
• Paid Holidays
• Professional office environment
• Monthly bonus potential
• 401K plan
• Vacation/PTO - Sick Time

Rewarding opportunity for experienced Collection Manager in Williamsville, NY office
Background screening and drug screen required.

“We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer or guarantee of employment”.

Salary Range $55K to $65K with Monthly Bonus Plan