Collection Agent

Mandarich Law Group; Woodland, Northern (CA, KY); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Disability Insurance

Life Insurance

PTO

Holidays

Parental Leave

Referral Program

Job summary

Mandarich Law Group in Woodland Hills, CA is seeking collectors for our local office. Earn significant monthly bonuses while helping recover client assets in a fast-paced environment.

You will handle inbound calls, negotiate settlements, and manage an open queue to reach monthly goals. In-office, Monday through Friday, 8am–5pm, with competitive pay and benefits.

Qualifications

• Excellent verbal communication skills.
• Multitasking and time management skills to handle the account queue and call volume.
• Previous customer service work preferred.

Responsibilities

• Handle up to 100 inbound calls to negotiate delinquent accounts.
• Calculate settlements per client guidelines.
• Manage open queue to consistently hit monthly goals.
• Demonstrate excellent verbal communication.
• Prior customer service experience preferred.

Skills

Verbal communication

Multitasking

Time management

Customer service experience

Job description

Mandarich Law Group NEEDS Collectors for our Woodland Hills, CA office. This is a great opportunity to earn significant monthly bonuses. Company inventory has almost DOUBLED in the past several months.

Available shift is 8am - 5pm, Monday thru Friday. In-Office.

What You’ll Do:

• Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients.
• Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
• Effectively manage an open queue of accounts to consistently hit your monthly collection goal.

• Excellent verbal communication skills.

• Multitasking and time management skills to work through the account queue and inbound call volume.
• Previous customer service work preferred.

• Competitive Hourly Salary
• Medical, Dental, and vision; 401K plan with company match
• Long and Short Term Disability Insurance
• Company paid Life Insurance
• PTO
• Paid Holidays
• Paid Parental Leave
• Employee Referral Program

"We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer of guarantee of employment".