Compliance Analyst

MANDARICH LAW GROUP, LLP; Village of Williamsville (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision and disability

401K with company match

Health Savings Account

Company paid Life Insurance

PTO

Paid Parental Leave

Job summary

Mandarich Law Group is seeking a Compliance Analyst to support its compliance with consumer and collection laws across multiple offices, including Chicago, IL; Williamsville, NY; Lake Mary, FL; and Kennesaw, GA. The role is in-office, Monday–Friday, 8:00 AM–5:00 PM in the respective time zones.

Primary duties include overseeing consumer disputes, debt verification, fraud and hardship claims, and ensuring accurate tracking, reporting, and adherence to client directives and regulatory requirements.

Qualifications

• Minimum two years of experience in collections, compliance, quality assurance or complaint/dispute management is preferred.
• High School Diploma or equivalent required.
• Superior attention to detail and organizational skills.
• Working knowledge of Microsoft Office is required.

Responsibilities

• Manage consumer disputes, verification of debt requests, fraud and hardship claims including initial review, entry into the firm's system of record, monitoring status, and ensuring timely resolution.
• Monitor for compliance with internal policies and regulatory requirements.

Skills

Attention to detail

Organizational skills

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in CA, NV, IL, MI, OH, GA and FL, seeking an Compliance Analyst in our Chicago, IL office, Williamsville, NY office, Lake Mary, FL office, or Kennesaw, GA office.

This position is in-office - Monday through Friday 8:00AM to 5:00PM in the respective time zones.

Essential Duties

Individual will work closely with Firm's Compliance Team to facilitate the organization's compliance with consumer and collection laws, regulations and best practices. Primary responsibilities include management of consumer disputes, verification of debt requests, fraud and hardship claims to ensure proper tracking, reporting and organization.

Essential Job Functions:

• Managing consumer disputes, verification of debt requests, fraud and hardship claims including initial review, entry into the firm's system of record, monitoring the status, and ensuring timely resolution based on firm and client directives and requirements
• Monitoring for compliance with internal policies and procedures and regulatory requirements

Requirements

• Minimum (2) two years of experience in collections, compliance, quality assurance or complaint/dispute management is preferred
• Minimum: High School Diploma or equivalent required.
• Superior attention to detail and organizational skills
• Working knowledge of Microsoft Office is required

Benefits

• Medical, Dental, Vision and Short and Long term disability insurance coverage; 401K plan with company match
• Health Savings Account
• Company paid Life Insurance
• PTO
• Paid Parental Leave
• Opportunities for advancement and professional development

This hourly range for this position is between $20.00 to $25.00