Collateral Specialist II - On-Site Mortgage Docs Expert

Newrez LLC; Greenville (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer贡献

401(k) Retirement plan with employer

Paid Maternity Leave/Parental Bonding/

Adoption Assistance

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Newrez Employee Emergency and Disaster

Newrez NOW volunteer opportunities

Job summary

Newrez LLC in Greenville, SC seeks a Document Administration Collateral Specialist II to receive, catalog, and ship collateral and servicing documents to 3rd party firms. You will work closely with vendors and partners to ensure timely collateral requests and maintain systems for accurate inventory and reporting.

The role requires a high school diploma (associates/bachelor’s preferred), 2–4 years in document administration or mortgage servicing, and strong MS Office skills.

Qualifications

• High school diploma or equivalent, required.
• Associates or bachelor’s degree preferred.
• 2-4 years’ experience in Document Administration or Mortgage Servicing or similar field.
• Prior year performance evaluation of 3.3 or better. (Internal candidates only)
• Direct Supervisor recommendation. (Internal candidates only)

Responsibilities

• Ensure requested documentation is accurately completed within specific task SLAs.
• Request collateral files from investor designated document custodians to ensure that all needed documentation is obtained (within specific SLAs) to efficiently process Loss Mitigation, Bankruptcy and Foreclosure proceedings.
• Identify and cure collateral exceptions for delivery, sales, and certifications.
• Address inquiries from vendors, investors, Portfolio Managers, etc. professionally and in a timely fashion.
• Review daily task queue and exception reports to ensure completion of assigned duties within specific SLAs.
• Update and annotate all actions/follow-ups processed on loans in all appropriate systems.
• Prepare required reporting – management, investor, vendor, etc.

Skills

Interpersonal skills

Time management

Professional communication

Attention to detail

Education

High school diploma or equivalent

Associates or bachelor’s degree preferred

Tools

MS Office: Word, Excel & Outlook

Job description

Newrez LLC in Greenville, SC seeks a Document Administration Collateral Specialist II to receive, catalog, and ship collateral and servicing documents to 3rd party firms. You will work closely with vendors and partners to ensure timely collateral requests and maintain systems for accurate inventory and reporting.

The role requires a high school diploma (associates/bachelor’s preferred), 2–4 years in document administration or mortgage servicing, and strong MS Office skills.