Collateral Recovery Administrator I

Lithia & Driveway; Medford (OR); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision

Paid Holidays

PTO 80 hours

Disability coverage

Life Insurance

401(k)

Stock purchase

Lithia Learning Center

Vehicle discounts

Wellness programs

Job summary

Driveway Finance Corporation, part of the Lithia & Driveway family, seeks a Collateral Administrator I in Medford, OR to support the Collateral Management team with accurate admin, documentation, and reporting. The role emphasizes service quality and regulatory compliance.

You will handle recoveries, repossession actions, and data updates in the loan system, contributing to audit readiness and timely communications with customers.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or collections preferred.
• Strong communication and multitasking abilities.

Responsibilities

• Complete repossession assignment checklists prior to vehicle assignment to ensure readiness and compliance.
• Process impound checklists and coordinate with the Collateral Management team to determine appropriate repossession actions.
• Update the DFC loan management system with accurate and complete recovery information to maintain data integrity.
• Review and process required repossession notices and letters for customer notification in a timely manner.
• Conduct customer SCRA checks throughout the recovery and remarketing process to ensure regulatory compliance.
• Review, save, and upload documentation from third-party systems into the DFC loan management system for audit readiness.
• Process service contract cancellations accurately to ensure proper account adjustments.
• Complete weekly and monthly reporting related to repossessed vehicles to support management oversight

Skills

Communication skills

Multitasking

MS Office

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Excel

Word

Job description

Driveway Finance Corporation, part of the Lithia & Driveway family, seeks a Collateral Administrator I in Medford, OR to support the Collateral Management team with accurate admin, documentation, and reporting. The role emphasizes service quality and regulatory compliance.

You will handle recoveries, repossession actions, and data updates in the loan system, contributing to audit readiness and timely communications with customers.