Collateral Management & Documentation Specialist

Vervent; San Diego (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Vervent is seeking a Collateral Management Specialist in San Diego, CA. This full-time role handles review, tracking and processing of collateral documents, mail operations, and title-related tasks, with focus on accuracy and compliance.

Responsibilities include claims processing, title updates, and client coordination. The position requires strong organizational skills, confidentiality, and the ability to meet deadlines.

Qualifications

• High school diploma or equivalent.
• Detail oriented with strong organizational skills.
• Ability to prioritize multiple tasks.
• Excellent verbal and written English communication.
• Ability to maintain confidentiality and meet deadlines.
• Proficient PC skills and ability to learn new software.
• Repossessions and collections experience preferred.

Responsibilities

• Update all appropriate system fields.
• Update account related system fields and document the account.
• Process and track insurance claims.
• Handle title requests.
• Update title tracking.
• Process title certifications, verifications, bookings, and terminations.
• Work with clients to ensure all title-related issues are addressed.
• Scan, store, and process physical titles.
• Document monthly title billing.
• Post sales proceeds to the account and update appropriate system status codes.
• Document and send trust receipts as needed.
• Operate Mail processing machine(Pitney Bowes Machine).
• Sort and collate incoming and outgoing mail
• Weigh mail to determine the correct postage
• Process certified mail
• Open mail addressed to the office, discard junk mail and deliver mail as applicable
• Time/date stamp all incoming/outgoing mail
• Use scanning and printing machines
• Ensure all applicable deadlines and mail time achieve
• Verify state and send appropriate right to cure a letter at appropriate days past due
• Verify all repossession transport and miscellaneous fees to include on the notice of intent
• Issue legal notice of intent letter within 48 hours specific to the individual state.
• Handle all redemption and reinstatement calls and return the collateral if necessary
• Handle any damage claim resulting from the repossession or auction
• Post sales proceeds to the account and update appropriate system status codes
• Send deficiency balance letter with a full breakdown of fees on two-page document to all borrowers on the loan.

Skills

Detail oriented

Organizational skills

Prioritize multiple tasks

Verbal & written English

Confidentiality

Deadline management

PC skills

Repossession experience

Education

High school diploma or equivalent

Job description

Vervent is seeking a Collateral Management Specialist in San Diego, CA. This full-time role handles review, tracking and processing of collateral documents, mail operations, and title-related tasks, with focus on accuracy and compliance.

Responsibilities include claims processing, title updates, and client coordination. The position requires strong organizational skills, confidentiality, and the ability to meet deadlines.