Cold Store Clerk (54837)

NORPEL Careers; New Bedford (MA); On-site; USD 26,000 - 29,000; Full time

Job summary

NORPEL Careers in New Bedford, MA is seeking an Administrative Clerk to support daily operations at a waterfront cold storage facility. The role handles shipments, records, and coordination with drivers and warehouse staff to ensure paperwork is accurate and timely.

The position requires strong data-entry, attention to detail, and communication skills; bilingual English/Spanish is a plus. Work hours are Monday–Friday, 7:00 AM–3:30 PM, with occasional overtime as needed.

Qualifications

• High school diploma or equivalent preferred.
• Experience in warehouse administration, shipping/receiving, logistics, or transportation preferred.
• Strong computer and data-entry skills.
• Experience with Microsoft Office and Excel is a plus.
• Excellent attention to detail and accuracy.

Responsibilities

• Process inbound and outbound shipments and documentation.
• Receive and verify bills of lading, delivery documents, and shipping paperwork.
• Prepare paperwork and documentation for outgoing loads.
• Schedule and coordinate truck appointments.
• Check drivers in and out and communicate loading/unloading instructions.
• Verify product information, pallet counts, quantities, and shipment details.
• Enter shipment and customer information accurately into computer systems.
• Communicate with warehouse personnel regarding receiving, loading, and unloading.
• Maintain organized files and records for inbound/outbound activity.
• Assist with inventory and product tracking.
• Identify and report shipment discrepancies, damaged products, or missing paperwork.
• Answer phones and emails and assist customers, drivers, and vendors.
• Prepare daily reports and assist management with administrative duties.

Skills

Data entry

Attention to detail

Communication

Multitasking

Bilingual English/Spanish

Microsoft Office

Excel

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Job Details

Position Type: Full Time, Salary Range: $19.00 - $20.00 Hourly, Travel Percentage: Up to 10%, Job Shift: 1st Shift, Job Category: Admin - Clerical, We are seeking a reliable and organized Administrative Clerk to support daily operations at our waterfront cold storage facility in New Bedford, Massachusetts. This position will handle inbound and outbound shipments, maintain accurate records, coordinate with drivers and warehouse personnel, and ensure all shipping and receiving paperwork is completed accurately and on time.

Key Responsibilities

• Process and document all inbound and outbound shipments.
• Receive and verify bills of lading, delivery documents, and shipping paperwork.
• Prepare paperwork and documentation for outgoing loads.
• Schedule and coordinate truck appointments.
• Check drivers in and out and communicate loading/unloading instructions.
• Verify product information, pallet counts, quantities, and shipment details.
• Enter shipment and customer information accurately into computer systems.
• Communicate with warehouse personnel regarding receiving, loading, and unloading.
• Maintain organized files and records for all inbound and outbound activity.
• Assist with inventory and product tracking.
• Identify and report shipment discrepancies, damaged products, or missing paperwork.
• Answer phones and emails and assist customers, drivers, and vendors.
• Prepare daily reports and assist management with administrative duties.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in warehouse administration, shipping/receiving, logistics, or transportation preferred.
• Strong computer and data-entry skills.
• Experience with Microsoft Office and Excel is a plus.
• Excellent attention to detail and accuracy.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Bilingual English/Spanish is a plus.
• Ability to work in a refrigerated/cold-storage environment when required.

Work Schedule

Monday–Friday, 7:00 AM–3:30 PM

Reliable attendance is required. Occasional overtime, weekends, or schedule adjustments may be necessary based on business and shipment needs.