Shipping and Receiving Office Clerk

Wanchese Fish Company; Suffolk (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Wanchese Fish Company in Suffolk, VA seeks a Shipping and Receiving Office Clerk to coordinate and document product flow, verify shipments, and maintain accurate warehouse records. The role requires attention to detail, reliability, and clear communication with drivers and internal teams.

The position is full-time in a clerical capacity with regular hours, including potential Saturday work. Prior experience with a warehouse management system is a plus, and the candidate should be comfortable

Qualifications

• Attention to detail and accuracy in documentation.
• Punctual and reliable with Saturday availability.
• Strong customer service and professional demeanor.
• Proficient with computers and office software.
• Experience with a warehouse management system (WMS) is a plus.
• Ability to work on refrigerated dock and in cold environment.
• Strong organizational and time-management skills.
• Clear written and verbal communication.

Responsibilities

• File Bills of Lading, packing slips, and traceability documents.
• Use WMS to receive POs and create inventory records.
• Process outbound shipments in the WMS.
• Notify Plant Manager of shipment delays or issues.
• Collect and organize paperwork from deliveries and pickups.
• Verify shipments against POs and SOs for accuracy.
• Work on refrigerated dock to verify shipments.
• Process product returns per SOPs.
• Maintain organized shipping/receiving files and records.
• Provide courteous customer service to drivers, vendors, and internal staff.
• Perform other shipping/receiving duties as assigned.

Skills

Attention to detail

Customer service

Written and verbal communication

Time management

Punctuality and reliability

Computer literacy

Professional demeanor

Team communication

Tools

WMS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Shipping and Receiving Office Clerk

Full Time Clerical Suffolk, VA, US

POSITION SUMMARY

The Shipping and Receiving Office Clerk is responsible for coordinating and documenting the flow of product and materials into and out of the facility. This position works to verify incoming and outgoing shipments, maintains accurate records in the warehouse management system, and ensures shipping and receiving paperwork is complete, accurate, and properly filed. The role requires strong attention to detail, reliability, and the ability to communicate clearly with drivers, vendors, and internal teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• File paperwork such as Bills of Lading (BOLs), packing slips, and traceability documents.
• Use the warehouse management system (WMS) to receive purchase orders and create inventory records for products received.
• Process outbound shipments of product within the warehouse management system.
• Communicate shipment delays or issues promptly to the Plant Manager and other affected departments.
• Collect and organize paperwork from deliveries and pick-ups.
• Verify incoming and outgoing shipments against purchase orders and sales orders for accuracy.
• Work on the refrigerated shipping dock as needed to verify shipments against accompanying paperwork.
• Process product returns in accordance with company Standard Operating Procedures (SOPs).
• Maintain organized, up-to-date shipping and receiving files and records.
• Provide courteous, professional customer service to drivers, vendors, and internal personnel.
• Perform other shipping and receiving office duties as assigned by the Plant Manager.

QUALIFICATIONS

• Highly detail oriented, with a strong focus on accuracy in documentation and data entry.
• Punctual and reliable in attendance, including availability for scheduled Saturday morning work.
• Strong customer service skills, with a professional and courteous manner.
• Proficient with computers and general office software.
• Experience with a warehouse management system (WMS) is a plus.
• Ability to work on a refrigerated shipping dock, including exposure to cold temperatures, to verify shipments.
• Strong organizational and time-management skills.
• Ability to communicate clearly, both verbally and in writing.

WORK SCHEDULE

Monday through Friday, 7:00 AM to 4:00 PM. Saturday morning work is available for this position as needed.

WORKING CONDITIONS

Work is performed in a combination of office and refrigerated warehouse/dock environments. Regular exposure to cold temperatures should be expected when verifying shipments on the dock.