Coffeehouse Shift Supervisor & Team Leader

Starbucks Corp.; Mission Viejo (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k) with company match

Tuition coverage

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every cup sparks connection in a welcoming store. You will coach beverage and food preparation to standard recipes, direct the team, and uphold store policies on safety and service.

Ideal candidates bring at least six months of customer-facing experience, strong communication, and teamwork skills to build relationships and support a positive community environment.

Qualifications

• Maintain regular attendance and punctuality with or without accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies including quality beverages/food, cash handling, safety and security.
• Six months' experience interacting with customers and fulfilling requests.
• Prepare and coach food/beverage preparation to standard recipes or customized for customers.

Responsibilities

• Direct the work of others and delegate tasks to team members.
• Lead with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food products are prepared to standard recipes.
• Provide outstanding customer service and support to teammates.

Skills

Customer service

Team leadership

Oral communication

Interpersonal skills

Teamwork

Relationship building

Delegation

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every cup sparks connection in a welcoming store. You will coach beverage and food preparation to standard recipes, direct the team, and uphold store policies on safety and service.

Ideal candidates bring at least six months of customer-facing experience, strong communication, and teamwork skills to build relationships and support a positive community environment.