Coffeehouse Shift Supervisor: Lead with Craft & Care

Starbucks Corp.; Stockton (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Tuition coverage

Paid vacation

Parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space for the community. You will guide the team, maintain store standards, and support operational excellence during shifts.

Ideal candidates have six months in a customer-facing role, strong communication skills, and the ability to coach beverage and food preparation while coordinating tasks for a small team.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to coach the preparation of food and beverages to standard recipes or customized requests.
• Ability to delegate tasks to other employees and coordinate a team of two or more.
• Excellent oral communication and interpersonal skills.

Responsibilities

• Lead with craft and heart to ensure a welcoming space for customers.
• Direct the work of team members during shifts and ensure policies and standards are followed.
• Prepare beverages and food to standard recipes and assist with recipe changes as needed.
• Support store operations, safety, and customer satisfaction during busy periods.

Skills

Customer service

People leadership

Communication skills

Team player

Retail environment knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space for the community. You will guide the team, maintain store standards, and support operational excellence during shifts.

Ideal candidates have six months in a customer-facing role, strong communication skills, and the ability to coach beverage and food preparation while coordinating tasks for a small team.