Coffeehouse Shift Supervisor: Lead Craft & Customer Connection

Starbucks Corp.; Hampton (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team, coaching staff and ensuring quality beverages and food to standard recipes. You will manage daily shift tasks, handle cash and uphold safety standards while delivering warm, engaging customer experiences.

Ideal candidates bring six months of customer-facing experience, strong communication skills, and a team-first attitude to create a welcoming space for the community.

Qualifications

• Six months in a customer-facing role.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to coach food and beverage preparation.
• Strong communication and interpersonal skills.
• Knowledge of retail environment and store safety procedures.

Responsibilities

• Lead shift as a supervisor and coach team members.
• Ensure quality beverages and food to standard recipes and customer specs.
• Oversee cash handling, safety, and store operations during shift.
• Provide exceptional customer service and build relationships with customers.

Skills

Directing work

Effective communication

Interpersonal skills

Team leadership

Retail knowledge

Job description

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team, coaching staff and ensuring quality beverages and food to standard recipes. You will manage daily shift tasks, handle cash and uphold safety standards while delivering warm, engaging customer experiences.

Ideal candidates bring six months of customer-facing experience, strong communication skills, and a team-first attitude to create a welcoming space for the community.