Coffeehouse Shift Leader - Craft, Lead & Connect

Starbucks Corp.; Gurnee (IL); On-site; USD 2,066,000 - 3,168,000; Full time

Benefits offered by this job

401(k) matching

Tuition coverage (Starbucks College A◦

Paid vacation and sick leave

Parental leave

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a warm, welcoming coffeehouse for the community. You will oversee beverage and food preparation to standard recipes, coach teammates, and ensure exceptional customer service during flexible hours.

As part of the team, you will manage tasks, uphold safety and store standards, and support a positive, collaborative work environment with opportunities for growth and development through Starbucks benefits.

Qualifications

• Six months of experience in a position requiring constant interaction with customers.
• Ability to direct the work of others and delegate tasks to teammates.
• Flexible availability including early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Prepare and co-ordinate the preparation of beverages and foods to standard recipes or customized for customers.
• Direct and delegate tasks to two or more teammates as needed; ensure store safety and cash handling.
• Uphold store policies and quality standards for service, safety, and security.

Skills

Direct others

Quick learner

Oral communication

Retail knowledge

Teamwork

Customer service

Attendance & punctuality

Multitasking

Food & beverage prep

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a warm, welcoming coffeehouse for the community. You will oversee beverage and food preparation to standard recipes, coach teammates, and ensure exceptional customer service during flexible hours.

As part of the team, you will manage tasks, uphold safety and store standards, and support a positive, collaborative work environment with opportunities for growth and development through Starbucks benefits.